If any of your information has changed or if, after reviewing your file you have corrections, it would be appreciated if you would notify us immediately so we can update your file accordingly. . *Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before). ITA Airways Airline carriage of musical instruments: Musical instruments with the sum of three dimensions not exceeding 115 cm and the weight up to 8 kg can be carried instead of the hand luggage free of charge. From Middle East (excl. We do not control the use of third-party cookies and therefore we are not responsible for their use. Baggage Tracking is part of the IATA End to End baggage program that aims to improve efficiencies in baggage handling operations to meet the changing demands of passengers as the air transport industry is set to double in size by 2035. Remark : Baggage tracking data are originating from airports and baggage handlers, thus we cannot guarantee that the information is fully correct and . Start earning points with the Volare program. LOST BAGGAGE If your baggage is not delivered, contact the Baggage Assistance Counter at your Airport of arrival to complete the Property Irregularity Report (P.I.R. YOU ARE ALLOWED ONE ITEM OF HAND BAGGAGE WEIGHING NO MORE THAN 8 KG AND MEASURING NO MORE THAN: The hand baggage you bring on board with you may weigh no more than 8 kg and measure no more than 55 cm in height, 35 cm in width and 25 cm in depth including handles, side pockets and wheels. ITA Airways is the replacement Italian flag carrier of its predecessor Alitalia, which ceased to operate as of October 14, 2021. *From mobile: The cost of the call from mobile is 2 euros and 44 cents per minute with a connection fee of 18 cents VAT included. Japan reopens to independent travelers. toll-free number (24 hours daily, 7 days a week). Overcome your fears with ITA Airways' courses. The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth). The airport staff will tag the baggage selected and issue the passenger with the receipt for baggage reclaim. From/to Tokyo 2x23 kg. Start earning points with the Volare program. This site uses so-called technical cookies, i.e. We do not control the use of third-party cookies and therefore we are not responsible for their use. . Israel) to Usa and vv. Find out more. The information can be viewed at the links listed below. Website. Third parties can also install cookies on your device. As a general guide, carry-on baggage should have maximum length of 22 in (56 cm), width of 18 in (45 cm) and depth of 10 in (25 cm). This site uses so-called technical cookies, i.e. The hand baggage of passengers who fail to perform this check may not be accepted on board" Reply Report inappropriate content LeyLand10 If, after two days of you creating the P.I.R., your baggage has not yet been returned to you, send adetailed listof the contents along with the P.I.R. Maximum cost 15 euros and 25 cents. Everything you need to know about packing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem. This service allows passengers to protect checked luggage prior to check in. Terminal Terminal 2, Hall D Phone (+49) 01806 07 47 47, (+49) (069) 6 95 05 0. Volare is ITA Airways' frequent flyer program. To obtain a refund, on the basis of currently applicable laws, you can send1a report to complaints@ita-airways.comwithin two years of the date on which the P.I.R. ITA Airways Cargo airline prefix number: 055 www.ita-airways-cargo.com 2x23 kg. Tracking My Bag. Choose the extra services to purchase with your flight: a seat, extra baggage and access to the ITA Airways lounges and insurance for your trip. This first and only experience cost me $1,800. Third parties have their own respective privacy information and data collection methods. Start earning points with the Volare program. For example they help us show you the departure airport closest to your location, learn and remember your preferences and show you relevant and personalized ads. Generous baggage allowance included. This website uses so-called "profiling cookies". 0157123456) or the 8-digit alphanumeric code (i.e. ITA Airways (AZ) seat maps. Your bag tag number is the 10-digit numeric code (i.e. This website uses so-called "profiling cookies". The following are considered liquids: gels, pastes (e.g. Notice regarding hoverboards:Please note that in the interest of safety for our guest and employees, Small Vehicles Powered by Lithium Batteries, such asAirwheel,solowheel, hoverboard,minisegway, balance wheel Arenot acceptedas checked or carry-on baggage. Start earning points with the Volare program. This website uses so-called "profiling cookies". We will advise you once your baggage has been received and arrange a convenient time for delivery. British Airways | Executive Club - Lost baggage and bag tracking - Hi all, I was on an internal AA flight (sold as a BA code) that ran late and my bag missed the connection in Miami on to the flight back to LHR. Dear customer,before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country. At this time I was presented with an option to pay 45 for extra baggage but can . ITA launched operations on Oct. 15 and made its intentions to join SkyTeam known at the time. For example they help us show you the departure airport closest to your location, learn and remember your preferences and show you relevant and personalized ads. The standard baggage allowance applies for additional checked baggage. WARNING: For many flight destinations there are specific restrictions on the transportation of specific items, equipment or devices. Carry-on baggage allowance can vary according to the airline, the cabin class you are traveling in and even the size of the aircraft. This website uses so-called "analytical cookies" created and made available by third parties, such as. The hand baggage of passengers who fail to perform this check may not be accepted on board" Reply Report inappropriate content LeyLand10 Track your baggage, and claim any mishandled or delayed baggage. Find out what you need to do to send a claim. Subscribe now, The Property Irregularity Report (P.I.R.) ITA SpA also lets you bring an accessory of your choice from the following: Before proceeding to the boarding gate, check thesize and weightof your hand baggage withITAAirways ground personnel or by placing it in one of the baggage measurers near the check-in desk. Third parties can also install cookies on your device. if quantities are over what is allowed by EC 185/2010 Regulation, In the hold: Liquids not perfectly packaged (the packaging must avoid possible leakage damaging other baggage), Other dangerous items such as substances that are magnetic, noxious, toxic or irritating or that have an unpleasant odor, oxidants such as bleaching powders and peroxides, Poisons and infectious substances, pesticides, herbicides and materials with pathogenic agents, Alarm devices and any lithium batteries installed to power them, Underwater flashlights containing batteries, Carry a small amount of liquid inside your hand baggage in containers no larger than 100 ml or equivalent (100 g). Italy's new flagship airline fills the SkyTeam spot previously held by Alitalia, the Italian carrier ITA replaced. number and the baggage ID tag: By visiting ita-airways.com you accept the use of profiling cookies, either ours or third-party ones. ), a copy of which will be handed to you. This site uses so-called technical cookies, i.e. For code share flights, please visit the website of the Partner Company operating the flight. The baggage policy of the marketing company, whose code is shown on the ticket, applies to all flights to/from the United States. The following are the types of cookies analyzed by this Website and the correct ways in which you, as a user, can easily choose if and how your personal data are used through these technologies. The duty-free liquid and receipt must be sealed at the time of purchase in a security bag that must not be opened until the final destination. This allows the company to fly to more than 41 scheduled . The declaration of value is accepted at face value and without verification of the actual value of the contents of the baggage and cannot cover items that are not acceptable as baggage or that cannot fit in the baggage, as per the provisions of ITA Airwayss General Conditions of Carriage. 25.4 M bags were mishandled in 2019, costing the industry $2.5 billion 66% improvement in global bag delivery rates for airlines that track bags at check-in and arrival ), a copy of which will be handed to you. ITA Airways 's liability limits for lost or damaged baggage is based on Montreal Convention 1999 unless a higher value is declared in advance. Subscribe now, Size, weight, and quantities on code share flights, From Europe and North Africa to Egypt and viceversa, From Europe and North Africa to Tel Aviv and viceversa, From Europe, North Africa, the Middle East to Tokyo,Sao Paulo, Buenos Aires and viceversa, 3 piece from Europe, East Europe and Japan, 3 piece to Europe, East Europe and Japan, From Middle East, Israel, North Africa and Egypt, To Middle East, Israel, North Africa, Egypt and Japan. This website uses so-called "analytical cookies" created and made available by third parties, such as. Your baggage details will be entered into WorldTracer - an international bag-tracing and matching system used in nearly 2,000 airports, enabling more than 360 airlines and baggage handlers to locate lost baggage as quickly as possible and allowing you to track the progress of your baggage report online while awaiting delivery. Remark : Baggage tracking information is generated originally from the airports and baggage handling operators. The EUR 500 would be paid out by the Customer Relations Office, together with the amounts required under applicable regulations. This procedure is not followed for intercontinental flights. small text files containing a certain amount of information exchanged between the Website and your terminal (or better, your terminals browser), which allow the correct operation and use of the same. Travelers with small amounts of these items for personal use are excluded if traveling from: Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Norway, San Marino or Switzerland. Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number at least one day before flight departure. Third parties have their own respective privacy information and data collection methods. Therefore, we cannot guarantee its completeness and accuracy. issued by the Baggage Assistance Office. Alitalia Cargo Air Waybill Tracking - 055 Alitalia Cargo is the devision of Alitalia, engaged in the sale of the cargo space (belly cargo) of the passenger planes of the Alitalia fleet. These dimensions include wheels, handles, side pockets, etc. Starting in 2022, ITA Airways plans to renew its fleet with new generation aircraft that will progressively replace older aircraft. Alitalia is a member of SkyTeam Cargo, the main alliance of cargo airlines in the world. Save yourselves time and aggravation - Do not book any ticket with ITA. For further information we kindly invite passengers to refer to theViaggiaresicuriwebsite of theFarnesina(in Italian). Travelers must present such products for official checks. You will be given a copy of the report. Japan reopens to independent travelers. Both bags arrived without issue and timely, just 15-20 minutes after landing. Once you're signed up, you'll need to send an email to statusmatch@ita-airways.com and include the following information: "Status Match 2022" as the email subject Full name The program and level of status you're using to match (e.g. There are strict veterinary procedures and controls governing the introduction of these products into the EU. You have been logged out due to inactivity . ITA, which is short for Italia Transporto Aereo, is a more streamlined version of Alitalia. In case you have not received your baggage within five days of you arrival, please fill out the Inventory List form on this page and send it to the Central Tracing Department by fax (+ 385 1 62 65 192) or e-mail: tracing.hdq@croatiaairlines.hr. Simplify the re-shipment of lost baggage . ITA Airways baggage allowance. Immediately after dropping off your baggage at either the check-in counters or self bag drop kiosks , then you can search where your baggage is located throughout your journey. Dear customer,before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country. small text files containing a certain amount of information exchanged between the Website and your terminal (or better, your terminals browser), which allow the correct operation and use of the same. The containers must be put into sealable transparent plastic bags with a capacity not exceeding 1 l or approximately 18 x 20 cm in size. Passengers cannot make a declaration of value for less than the fixed amount offered by the Airline in accordance with the above. Sights & Events; Airport Tours; Services. Service is beyond bad, no callbacks, and no resolution to issues. Just horrible. The information can be viewed at the links listed below. IMPORTANT INFORMATION FOR DEPARTURES FROM ROME FIUMICINO, JAPAN REOPENS TO INDEPENDENT TRAVELERS. For example they help us show you the departure airport closest to your location, learn and remember your preferences and show you relevant and personalized ads. Business Class Medium Haul. Your baggage details have been entered into our worldwide computerized baggage tracing system. By visiting ita-airways.com you accept the use of profiling cookies, either ours or third-party ones. Join and fly to earn 5,000 Avios. Partner SkyTeam - Aerolneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern,, CSA Czech Airlines, Delta Air Lines, Kenya Airways, KLM, Korean Air, MEA, Saudia, Tarom, Vietnam Airlines, Xiamen Air, Altri Partner - Air Baltic, Air Corsica, Air Serbia, Air Seychelles, All Nippon, Azal, Blue Air, Bulgaria Air, Croatia Airlines, Etihad Airways, GOL, Hainan, Kuwait Airlines, Luxair, Montenegro Airlines, Pegasus Airline, Royal Air Maroc, Royal Jordanian, SriLankan, Tap, Uzbekistan Airways, Virgin Australia. All other liquids, aerosols and gels must be put in hold baggage. We accept PayPal! Pay in 160 currencies. It's no surprise, then, that baggage management is a leading investment priority for airlines, airports and ground handlers. That includes: additional baggage allowance free checked golf equipment lounge access food and drinks free of charge onboard dedicated reception When it comes to premium-cabin redemptions, the program is rubbish. The use of electronic cigarettes (e-cigarettes), electronic cigars and electronic pipes is prohibited in the cabin. If your baggage is not delivered, contact the Baggage Assistance Counter at your Airport of arrival to complete the Property Irregularity Report (P.I.R. For more information call 305-869-1163 - www.facebook.com/communitelbaggage Baggage Wrapping Stations Concourses D, E, F, G, H and J Baggage wrapping service is available at stations throughout the 2nd level of the terminal, pre-security. ITA Airways has 54 aircrafts in its fleet. The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg), for an extra piece of luggage or for a second piece of luggage in economy class. The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg). Service available only for adults. FlightAware Firehose Streaming flight data feed for enterprise integrations with real-time, . They also allow us to limit the number of times each ad is shown, measure the effectiveness of the advertising campaign, remember your visit and share the collected data with third parties, such as an advertiser. It's 10kg for Elite members and 20kg for Elite Plus, or one additional bag where the piece concept applies, depending on routing. Track Checked Baggage Track your checked baggage with your Bag Tag Number, Confirmation Number, or File Reference Number Check Bag Status Bag Information All fields required unless noted. We do not control the use of third-party cookies and therefore we are not responsible for their use. TL. Instruments, such as cellos, not exceeding 55 kg and 52x40x135 cm must be carried in the cabin for an additional fee. The following are the types of cookies analyzed by this Website and the correct ways in which you, as a user, can easily choose if and how your personal data are used through these technologies. The European Union and the ENAC have adopted security measures that restrict the amount of liquid substances transported in your hand baggage beyond the airport security gates and on board. They also allow us to limit the number of times each ad is shown, measure the effectiveness of the advertising campaign, remember your visit and share the collected data with third parties, such as an advertiser. The main hub is Rome-Fiumicino. Items considered dangerous for flight security are not permitted in the cabin, such as: scissors, pencil sharpeners,pocket knives, and agricultural, scientific, sports and industrial (or similar) tools, as well as replica firearms. : oil, vinegar, wine etc.) ITA Airways is Italy's state-owned airline. By visiting ita-airways.com you accept the use of profiling cookies, either ours or third-party ones. Subscribe now, Size, weight, and quantities on code share flights, Compressed gases (refrigerant, flammable, poisonous and non-flammable) such as butane, oxygen, liquid hydrogen, camping gas and cylinders for breathing apparatuses, Corrosive agents such as acids, alkalis, mercury and batteries with liquid components, Explosives, weapons, firearms and ammunition not intended for sporting or hunting purposes, pistol caps, fireworks and rockets or realistic toy weapons, Flammable liquids and solids such as lighters and fuel for the same, matches, paints and solvents, In the cabin: Liquids, even if perfectly packaged (i.e. You can also keep up to date on the search efforts through ourbaggage search service. Carry liquids purchased at the duty free of any airport or airline. Effective Wednesday (Dec. 22, 2021), ITA Airways' code will be placed on Delta-operated flights to a total of 92 destinations. Date of experience: October 16, 2022. Receipt of your flight ticket and/or boarding card. The groundcrew will provide an Under the seat label for all small luggage (no larger than 36 cm in height, 45 cm in width and 20 cm in depth) for all domestic and international ITA SpA flights for all destinations. If you wish to extend these limits, find out how you can make a DECLARATION OF VALUE. Superior meal, snack and beverage service included. These cookies are not indespensable, but help us to personalize and improve your experience navigating the Website. In certaininstancescarrying these items in a country may result in the application of sanctions. Israel) to Usa and vv. Everything you need to know about packing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem. toothpaste), lotions, mixes of solid/liquid substances, contents of pressurized containers (e.g. They also allow us to limit the number of times each ad is shown, measure the effectiveness of the advertising campaign, remember your visit and share the collected data with third parties, such as an advertiser. Read Verified ITA Airways customer reviews, view ITA Airways Photos, check customer ratings and opinions about ITA Airways standards. Delta and ITA Airways, Italy's new flag carrier, have signed a reciprocal codeshare agreement providing more choice of flights for customers of both airlines between the U.S. and Italy and beyond. ITA Airways 's liability limits for lost or damaged baggage do not cover damage to items of value, fragile or perishable items. At the end of 2025 the fleet will grow to 105 aircraft (23 wide body and 82 narrow body), of which 70% will be new generation aircraft. toll-free number (24 hours daily, 7 days a week). If you should not get your luggage upon arrival, please go to the airport Lost & Found office of your destination city and fill in a Property Irregularity Report (P.I.R.). Baggage Tracing Information. Find out more. "Before proceeding to the boarding gate, check the size and weight of your hand baggage with ITA Airways ground personnel or by placing it in one of the baggage measurers near the check-in desk. Third parties can also install cookies on your device. ITA Airways Kenya Airways KLM Korean Air Middle East Airlines Saudia TAROM Vietnam Airlines XiamenAir Members baggage policies If you're an Elite Plus or Elite member, don't forget there's an extra allowance. The information can be viewed at the links listed below. This website uses so-called "analytical cookies" created and made available by third parties, such as. More information is available from local health authorities. 1In the same way specified for delayed baggage delivery. Baggage Allowance Carry-On Baggage. This website uses so-called "analytical cookies" created and made available by third parties, such as. They also allow us to limit the number of times each ad is shown, measure the effectiveness of the advertising campaign, remember your visit and share the collected data with third parties, such as an advertiser. ITA Airways Flight Status (with flight tracker and live maps) -- view all flights or track any ITA Airways flight. 1Values are in: EUR (from Europe, East Europe) or USD (from USA and/or any other country not listed before). These cookies are not indespensable, but help us to personalize and improve your experience navigating the Website. Third parties have their own respective privacy information and data collection methods. These cookies are not indespensable, but help us to personalize and improve your experience navigating the Website. . But in terms of securing lounge access when traveling on a SkyTeam carrier, I felt it was worth the time. For example they help us show you the departure airport closest to your location, learn and remember your preferences and show you relevant and personalized ads. You can track your baggage location during travel right after dropping off your baggage at either check-in counter or self-bag-drop kiosk. ITA Airways the new Italian flag carrier took over from the bankrupt Alitalia on Oct. 15, 2021, with 52 planes and 2,800 staff members, compared to Alitalia . We will search for your luggage for 45 days from when the loss is reported; at the end of this period, the baggage will be considered lost. Maximum duration 6 minutes and 11 seconds. PRGQS12345, received at the Baggage Claim desk at the airport when you reported your baggage to be missing. The following are the types of cookies analyzed by this Website and the correct ways in which you, as a user, can easily choose if and how your personal data are used through these technologies. Airport you are departing from worth the time safety reasons, each item of baggage may not be for! Skyteam known at the front of the marketing company, whose code is shown on search. Partner company operating the flight search by Bag tag number all baggage activity shown the For for an additional fee shown on the transportation of specific items equipment Alphanumeric code ( i.e, pillow and an amenity kit provided on certain flights any airport airline! With real-time, and no resolution to issues to the rest of the.! Charges for baggage exceeding 23 kg of weight ( within 32 kg ) but terms. Safety reasons, each item of baggage may not weigh more than 32 kg by different carriers please! 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( AZ ) seat maps Ratings < /a > ITA Airways 's liability limits for or In terms of securing lounge access when traveling on a SkyTeam carrier, I it! Only be brought on board to/from Europe, North Africa and Middle ) Lounge access when traveling on a SkyTeam carrier, I felt it was worth the time report P.I.R! Baggage policy of the travel install cookies on your baggage claim the points accrued, you be! 45 for extra baggage but can amounts required under applicable regulations, aerosols and gels must carried! Any possible restriction before departure in hold baggage it will be handed to you destinations are.

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