Communicating with customers through various channels. | Talkspace. 2578 Broadway #607 New York, NY 10025. I was having some issues with scheduling a free 10 mn session that was included in the subscription and contacts Talkspace support services on the On 4/2/22, I paid for an online consultation. They are offering counterfeit job offers and other employment-related offerings to candidates. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. When you join Talkspace, youll enjoy a comprehensive package of benefits dedicated to your health and wellness. We are hiring a customer service representative to manage customer queries and complaints. My address was properly listed on my account. Click here to get notifications about new complaints of TalkSpace. Knowing our products inside and out so that you can answer questions. TalkSpace has an average consumer rating of 1 stars from 20 reviews. Aug. 7, 2020. Display the ability to make decisions without procrastination. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. By Kashmir Hill and Aaron Krolik. Call +1 (800) 273-8255 or use. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-la273jtc", "fluid": true }, All Customer Service Representative Salaries. Check out the latest Talkspace Jobs. To write a complaint about TalkSpace and get an answer from the officials of TalkSpace, Complaintsboard.com's objective complaint writing and answer providing system can be used. TalkSpace has resolved 0 complaints. Ensure customer satisfaction and provide professional customer support. If you are in a life threatening situation - dont use this site. Show compassion to colleagues and clientsits what we do. It has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace. How to write a complaint about TalkSpace? .css-18stkbk{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $39,676 look to you? Use this comments board to leave complaints and reviews about TalkSpace. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The service is contract-free, so you can cancel at any . Paid for service and was never serviced and asked for my full refund. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. Our mission at Talkspace is to make therapy affordable and accessible to everyone. Strive to be a giver, not a taker. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. The Talkspace platform's customer support is incredibly unhelpful. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. Be honest and real. Services. This review was chosen algorithmically as the most valued customer feedback. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Help Center Tweet us Tweet or DM your question to talkspace. You can also send an email to TalkSpace's customer service representatives 24/7 at support@talkspace.com. We have booked and received confirmation that we would have a session on (therapist was a no call No show) 4/13/22 at 5pm and 4/19/22 at 6pm We would like a refund for this lack of service. See if they're hiring! To whom it may concern, Average salaries for Talkspace Customer Service Representative: $35,995. If you applied for a position or received a notice for a position at Talkspace and it does not appear on our website, please disregard it. Talkspace is a digital behavioral technology healthcare company. TalkSpace headquarters 33 W 60th Street, 8th Fl. Talkspace - Contact Us Contact Us We love to hear from you Send us a note [email protected] Shoot us a note and we'd be happy to help Visit our Help Center You might find the answer to your question there faster. I have subscribed on June 3rd of 2021 for the Talkspace messaging services 260USD, using a coupon code where I actually paid 60USD, this service was supposed to be active for one month. All right reserved. Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. .css-18stkbk{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $19 look to you? Experience working with customer support. For any questions not answered in our Help Center, feel free to contact us at support@talkspace.com. I was having some issues with scheduling a free 10 mn session that was included in the subscription and contacts Talkspace support services . Execute on deliverables that are aligned with goals. Is this your company? Expect, accept and welcome feedback. I hope insurance companies will black list Talkspace since they are a ripoff! Your input helps Glassdoor refine our pay estimates over time. Based on 2 salaries posted anonymously by Talkspace Account Specialist employees in New York City. Talkspace salary trends based on salaries posted anonymously by Talkspace employees. TalkSpace was founded by Oren Frank and Roni Frank. Its signature psychotherapy product connects individual clients with a network of thousands of licensed therapists through an easy . This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Keeping records of customer interactions, transactions, comments, and complaints. Client Treatment; Handling Emergencies; Platform Navigation & Troubleshooting; Quality Support, Guidelines, & Additional Resources; Promoted articles Dare. To get there, we need exceptionally talented, driven people. You can find contact details for TalkSpace above. Collaborate and support your team and other teams. I was still charged 149.00 dollars. Strive to always improve your product and process. Your input helps Glassdoor refine our pay estimates over time. Plans start at $79 per week for monthly live sessions and round-the-clock text messages. In 2016, Ricardo Lori was an avid user of Talkspace an app that lets people text and chat with a licensed therapist throughout the day. Talkspace. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I later found out that I did not live in the right area to see the Doctor I was set up to see. Aim for the moon. They are intended to steal your personal information or money. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Our values are integral to everything we do. This will surely increase the credibility of your complaint. Youll get comprehensive medical, dental and vision plans coverage from day one, It has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace. Copyright Talkspace. Make, but do not repeat, mistakes. Talkspace' a customer support is unresponsive and of no help at all. See if they're hiring! Based on 2 salaries posted anonymously by Talkspace Customer Service Representative employees in New York City. We hold ourselves and our employees to the highest standard of work and integrity, in order to provide the best care possible. Submit a complaint and get your issue resolved. What You'll Do Complete weekly review of member support interactions across all channels of communication to measure adherence to departmental Service Excellence Standards; Talkspace is also covered by some insurance plans. Related Searches:All Customer Service Representative Salaries|All Talkspace Salaries. They are intended to steal your personal information or money. Talkspace is an online therapy service that connects you to a dedicated, . A part . TalkSpace is a multinational company founded on 2012 by Oren Frank and Roni Frank with its headquarters located at New York City, New York, U.S. and key people behind it being Douglas Braunstein (interim CEO) .. TalkSpace deals in the Psychotherapy industry, and provides services in Online therapy and Unlimited Messaging Therapy, and provides its services worldwide. Hi, since I have joined talk space, we have had one session. Responding promptly to customer inquiries. We are hiring a customer service representative to manage customer queries and complaints. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of TalkSpace, TalkSpaces support and contact email address is, Like, share & subscribe to TalkSpace on YouTube at, Check out TalkSpace's Instagram pictures and videos at. Customer Service Representative Responsibilities: Customer Service Representative Requirements: Maintaining a positive, empathetic, and professional attitude toward customers at all times. We are not being served and we have emailed the therapist the day of letting her know that we were waiting Share your photos and videos with others to prove the truth of your words. I have subscribed on June 3rd of 2021 for the Talkspace messaging services 260USD, using a coupon code where I actually paid 60USD, this service was supposed to be active for one month. So it was kind of just an introductionIs Talkspace Hiring Customer Service Representativeof who she is and a bit of a response to the information that I put in and they didn't respond to aches I just didn't know what to say I thought I don't want to drag this out too long so I've just put in the bullet and I've written a message and I'm about to send it and I thought I would . Thrive with us. Check out the latest Talkspace Jobs. 20 Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Surprise yourself and everyone else. Do yourself a favor and avoid Talkspace it's a waste of money and time and only aggravating. year you understand financial worries relationship worries Is Talkspace Hiring Customer Service Representativesocial anxieties all of these things can be like enhanced during the december vacation duration it's truly hard to get face-to-face treatment at the moment because of covid however i in fact think that now i've tried online treatment this this simply works it doesn't matter . Find your therapist Choose your therapist from a selection of recommended matches. New York, New York 10023 United States TalkSpace phone number +1 516 847 5432 25 29 What is TalkSpace's email address? TalkSpace competes in Psychotherapy industry. The estimated total pay for a Customer Service Representative at Talkspace is $39,676 per year. At this time, our department does not have a dedicated phone line to offer phone support. Processing orders, forms, applications, and requests. I still have not gotten a refund and it is 5/31/22. Online therapy; Couples therapy; Psychiatry; Teen therapy; LGBTQIA+ community; Therapy for veterans; Unlimited messaging therapy; . I was told that I would receive a refund. Average Talkspace Customer Service Representative yearly pay in the United States is approximately $50,508, which is 48% above the national average. Ability to stay calm when customers are stressed or upset. If you have an existing account with Talkspace, we ask you to reach out from the email address that's associated with your account for seamless support. Any communication in regards to a job opening at Talkspace will be through the use of. Date of experience: July 08, 2022. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Related Searches:All Customer Service Representative Salaries|All Talkspace Salaries. Please note that ALL of our job openings are posted on the Talkspace Careers website. Product shipment, payment, communication, billing, and any kind of service-related complaint about TalkSpace can be filed via the specific TalkSpace complaint section. Get started Benefits of Talkspace 24/7 access reach out whenever you need Eliminate commute time and scheduling hassles Customer support; Emergency resources; If you are in a life threatening situation - don't use this site. What Customers Say About TalkSpace "There are so many plans to choose from and the therapists and support are amazing for people that don't have time to go to an office and sit for an hour from 8-4." Bring your expertise, and well take care of the rest. Communicating and coordinating with colleagues as necessary. Claim it and get a lot of features. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. $14$25 Most Likely Range Possible Range The estimated total pay for a Customer Service Representative at Talkspace is $19 per hour. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TalkSpace Customer Service. Start therapy Begin the journey towards a happier and healthier you. The latest review Therapy was posted on Jun 23, 2022. High school diploma, general education degree, or equivalent. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $41,445,Customer Service Associate salaries with median pay of $37,999,Call Center Representative salaries with median pay of $35,647,Financial Services Representative salaries with median pay of $59,010. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $41,445,Customer Service Associate salaries with median pay of $37,999,Call Center Representative salaries with median pay of $35,647,Financial Services Representative salaries with median pay of $59,010. Talkspace offers comprehensive telehealth treatment options, including therapeutic services and psychiatric care to m. Medication Delivery for NY Clients - Including New York City! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. TalkSpace reviews first appeared on Complaints Board on Aug 17, 2014. Teen therapy is available for teens between the ages of 13 through 17. Initial TalkSpace complaints should be directed to their team directly. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-la273ibz", "fluid": true }, All Customer Service Representative Salaries, average salary for a Customer Service Representative is $35,772 per year in United States. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The estimated total pay for a Customer Service Representative at Talkspace is $19 per hour. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Whenever they're contacted, they provide a stock response to issues that are already located within their customer support. They are offering counterfeit job offers and other employment-related offerings to candidates. The estimated base pay is $39,676 per year. Discuss the issues you have had with TalkSpace and work with their customer service team to find a resolution. How Talkspace works Brief assessment Answer a few questions to get started. The estimated base pay is $19 per hour. Be transparent and over-communicative. Always seek to add maximum value. The estimated base pay is $19 per hour. Average Talkspace Customer Support Representative yearly pay in the United States is approximately $53,082, which is 46% above the national average. TalkSpace - Therapy. The average salary for a Customer Service Representative is $35,772 per year in United States, which is 9% lower than the average Talkspace salary of $39,676 per year for this job. The plan also includes unlimited text, video, and audio messaging in a group room with your therapist and partner. Average salary for Talkspace Account Specialist in New York City: US$52,656. TalkSpace offers a variety of services, such as Online therapy and Unlimited Messaging Therapy. TalkSpace offers couples therapy that includes four 30-minute video sessions each month for $396 a month or $1,068 every three months. Average salary for Talkspace Customer Service Representative in New York City: US$52,656. Deliver work on time, and live up to your commitment. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. @talkspace For press inquiries email us [email protected] TalkSpace's support and contact email address is support@talkspace.com TalkSpace website www.talkspace.com What category is TalkSpace related to? Talkspace Subscriptions + Pricing. Acknowledging and resolving customer complaints.

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