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On the first page after selecting a ship and date there is a link. That is the situation I currently have. I can also do a FUNDS MAINTENANCE TRANSFER of TAXES after final payment between my November and February bookings or I can simply change the ship and sail date from November to April (which I actually might do as so to create a 'new backup'). If youre having trouble, you can. You can do it right online. I dislikebooking a cruise but only getting FCCs in return. The credit is applied, and you'll receive a confirmation email that it went through. The cruise in Nov islooking doubtfulso I was able to "reschedule" and made it an Alaska cruise inAug 2021. I've just emailed them with a request for a list of all my FCCs. Select your cabin type and location. In the event that you are unable to make use of your Future Cruise Credit, you will be eligible to receive a refund equal to the amount of the ticket that you paid for the initial trip. This is all true and what we've been saying for months. Should I cancel before the final payment date and take a FCC for the deposit amount since the deposit is nonrefundable?? Is the Future Cruise Credit being sent to me or to my Travel Advisor? In general, I would always rather receive a refund and not a FCC. What happens if my Cruise with Confidence or Global Suspension Future Cruise Credit is more than my new cruise? July 20, 2020 in Royal Caribbean Discussion. When you go to checkout, enter your Cruise Credit number at Call us at 800-288-6006 if you need help finding the perfect cruise. I had applied some to a canceled cruise, and my understanding is that they would be reactivated as I opted for a cash refund of the additional payments made on the new cruise (quite nominal.did not want to mess with limitations over a small difference). We cancelled a cruise scheduled to depart April 11th on March 11th using the "Cruise with Confidence" program. Can you give me direct contact of FCC customer care if you have? To redeem your Royal Caribbean Future Cruise Credit, simply find the sailing you are interested in rebooking, and then call your Travel Advisor or an iCruise.com Cruise Specialist at @@WEBSITENUMBER@@. Minimally, immediately, it should be possible to let a Crown & Anchor member view current Future Cruise Credit certificates and their current status (i.e., if used or not, etc). Create A New Booking Search your inbox for Royal Caribbean Future Cruise Credit. If a Future Cruise Credit was leveraged to pay for a reservation now impacted by the suspension of cruising, Royal Caribbean will make it easier by combining all funds into one voucher. . Hi! Have your Future Cruise Credit number ready. When a guests cruise is cancelled, they are eligible for a Future Voyage Credit that can be applied toward the purchase of another cruise from the same cruise line that is currently available for booking. It all depends . ACCESS PROMOTIONS & SAVINGS Stay up to date with special offers, itineraries and dates specific to your FCC. Get in touch with the below options: 1-888-404-5531 M-F (8:00 am - 9:30 pm) S-S (9:30 am- 6:30 pm) Online Inquiry Available 24/7 www.checkmycfuturecruisecredit.com is serviced and supported by GO Luxury Cruiser. If youre sailing within a group booking, you can still redeem yourFuture Cruise Credit. In Dec 1999 I booked a cruise set to sail in 2020. paid in full with a credit card. A.Future Cruise Certificates, sometimes known as FCCs, are discounts that are offered to guests as a gesture of goodwill to make up for service failures and to satisfy dissatisfied customers.They have an expiration date of one year and can be used in conjunction with discounts and promos; however, they are often not applicable to holiday or inaugural sailings because of their short validity period. Once a Future Cruise Credit (FCC) has been issued by the cruise line, you can view it on the cruise line's website under your loyalty account. I totally agree that Royal Caribbean lags in their website technology. We are ready to help you. To view your FCC on the cruise line's website, log in to your loyalty account. Be sure to have your Royal Caribbean FCC certificate number on hand. If the cruise fare on your new booking exceeds the Future Cruise Credits value, you will have to pay the difference. If youre having trouble, you can call us, or contact your Travel Advisor if you made the original reservation through them. Even if your original cruise wasn't booked with The Cruise Web, we can apply your Future Cruise Credit's certificate number to a new reservation and process your voucher. We also have 1 cruise for Jan 2022. I was able to do just that on the new website, you put the last name and the number of the FCC and it tells you the amount you have. If you wish to cancel with our Cruise with Confidence program: Please opt-inhere,and well take care of the rest! balance. We also have 1 cruise for Jan 2022. You will receive your own Future Cruise Credit to the email on file and your Travel Advisor will receive information about your certificate as well. Can Future Cruise Credits be used on holiday cruises? Mesmerising beach & city stays in over 200,000 hotel & resort properties worldwide. Need to check if you're missing cruise perks? Is my Future Cruise Credit transferable to somebody else? An assigned expert for personalized advice. jaredhamburg, What if I used a Future Cruise Credit to pay for a cruise that has now been cancelled due to the COVID-19 operations suspension or through the Cruise with Confidence program? Does anyone know of a web site to verify the balance on future cruise credit certificates? How quickly will I get my Future Cruise Credit so I can rebook? I'm sure the real reason they're not fixing this stuff is they're about ready to replace the Cruise Planner implementation with a new one. When Royal Caribbean announced its new health protocols for Freedom of the Seas sailing from Miami, it added an option for guests to cancel and get a refund, but . Search your inbox for Royal Caribbean Future Cruise Credit. 1) You cannot find out what Future Cruise Credit Certificates you have. It is not possible to use it to pay for: Taxes. By Yeah, nobody holds their breath for Royal IT to accomplish anything successfully this has been like this for a couple of the 14 sailings since they came out on 3/24. What are the steps I need to take to redeem my Future Cruise Credit? To avoid waiting on the phone to cancel, please click . Tadah! See below to learn how: Here's how to redeem online for new bookings: Find the sailing that you are interested in. Both! well reissue you a new one for the amount of the Conduct a search for the phrase Royal Caribbean Future Cruise Credit in your inbox.You may also check the balance of your FCC when you are making a new booking on the website, right before you make your payment.This can be done directly before the checkout page.You can give us a call if you are having problems, or you can get in touch with your Travel Advisor if you originally booked the reservation via them. Guests who have FCCs for Royal Caribbean or Celebrity Cruises can redeem their credit more freely now that many of the expiration dates have been eliminated.The passengers of Royal Caribbean International have been informed of a change in the expiration date of their Future Cruise Credits (FCCs).Many of these credits were awarded during the time that cruise operations were suspended across the world. Any cruise, even one you don't plan to book. Select your cabin type . If you have questions about your existing reservation? The credit is applied, and you'll receive a confirmation email that it went through. You can also check the balance of your FCC when you are completing a new booking on the website, just before you make your payment. Under what circumstances was this done? How it works in 4 simple steps SIGN UP - IT'S FREE! If a Required fields are marked *. But I had to remove that extra stress from my world, it was affecting me in a negative way. confirmation email that it went through. At first I applied my FCCto a cruise this Nov2020 that was booked refundable. Do you have an TAif you do let them take care of it. If your sailing was cancelled as part of the Royal Caribbean COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. 9 out of 10 cruise reservations are missing perks. Need to check if youre missing cruise perks? If you opted in for Cruise with Confidence, you will have two Future Cruise Credits the original Future Cruise Credit and your Cruise with Confidence Credit. *Please see all applicable Terms & Conditions for Promotions. I am based in India and I called their Asia pacific office. It makes sense since the FCC balance will bereissued under a new certificate number after we sail on 4/24/21 (fingers crossed!). I found that the other day as well and cannot for the life of me find it again..I soooo wished I had bookmarked it.. As @MiguelBpointed out, you can get the balance, but ONLY if you have not applied any of the FCCfrom that particular FCC certificate to another booking. Your previous content has been restored. They receive all the same information about your Future Cruise Credits. How quickly will I get my Future Cruise Credit so I can rebook? I'm not sure why this is such an issue with RCCL. The payment of any applicable taxes or fees must be made using a different method of payment. The following policy applies to bookings made on or before March 31, 2022, that depart on or before September 30, 2022. Both! You also have the option of submitting the required information using the online form to receive a full refund. Yes, it would be nice to be more flexible like with how credits are associated with individuals from the original reservation but sometimes can be used slightly differently depending on the circumstances of the new booking and people on the reservation, but there are some basics that could be done almost immediately 1) The Future Cruise Credit is associated with the booking number from which it came. We'll find and add savings, amenities, and bonus perks. That is much more than the 1 maybe2 cruises per year that we usually do. This amount will be based on your total cruise fare paid (or Cruisetour, if applicable). Can I apply my individual Future Cruise Credit to a group booking. Your Royal Caribbean Cruise Line Future Cruise Credit Made Easy. I want to check on the old numbers to see when active so I can reach out to a travel agent with everything ready to go. FCCs do not include coverage for taxes and fees, nor do they include coverage for other components of bookings, such as prepaid gratuities or transfers. Royal Caribbean is making a change to their non-refundable deposits on cruises starting tomorrow, June 1, 2022. We are still waiting on our FCCs. Search your inbox for "Royal Caribbean Future Cruise Credit" to find your FCC info. Simply use the form at the top of this page. RC cancelled the cruise, we switched it for another cruise which RC then cancelled. Why you ask? Please note:FCCs are redeemable towards cruise fare only and are not *Please see all applicable Terms & Conditions for Promotions. Is the Future Cruise Credit being sent to me or to my Travel Advisor? We cancelled on 14 March 2022. You must rebook with Royal Caribbean by December 31, 2021. But, now there are a bunch of FCCs out there somewhere. I got a Cruise with Confidence FCC back in April 2020. Combine your Future Cruise Credit with these Royal Caribbean Cruise Line Promotions How is the 125% Future Cruise Credit calculated for cruises cancelled due to the COVID-19 operations suspension? I don't like juggling FCC's either. You may now pay for a cruise deposit with Royal Caribbean using a Future Cruise Credit that you have already earned. You cannot paste images directly. Registering your Future Cruise Credit is fast & easy. The program allows customers to get their money back in the form of future cruise credit if they choose to cancel for any reason, up until 48 hours prior to sailing. We have had them issue us new FCC while we were on the line with them. Worst case seems like ifI make the final payment and then I decide to cancel such that I get a largeFCC that I may never use. Registered Seller of Travel. Thankfully we have an outstanding TA who not only kept track of all of them but also fought Royal to get them reissued and applied to the next cruise we booked. You can apply a Future Cruise Credit toward any remaining payment you have on an existing reservation. Clear editor. Not that I know of but BOY would that be nice ! We leverage our 20+ years of experience and preferred partnerships with the worlds most popular cruise lines to get you the best value for your Future Cruise Credit, Sign up today & get thefull value of your Future Cruise Credit,PLUS an extra $150 in savings, onboard credit or to spend on hotels, excursions and more!Sign up now, Our Experts will find missing perks on your existing reservation. And, were giving you a little extra, knowing that this is such a unique circumstance. If Royal Caribbean's new health protocols for a cruise you have booked aren't what you want, you can not only cancel your cruise but get a refund on any future cruise credits you have. The cruise fare is zeroed out entirely by a Global Suspension FCC so even after I make my final payment (taxes only) - I can still 'cancel' and move my FCC over to my February booking which costs less than my November booking tax wise so I still get about $10 in refunds back. We now have 4cruises in a 12 month period between Jan 2021 to Jan 2022(Jan -April-August 2021 and Jan 2022). When will I be able to use my credit toward a future cruise? 2) If you use a portion of the balance of a Future Cruise Credit, you can't find the balance from it since the balance will be reissued as a new Future Cruise Credit certificate, and not immediately, but within 2 to 4 weeks. balance remains on your Future Cruise Credit after applying, www.checkmycfuturecruisecredit.com is serviced and supported by GO Luxury Cruiser. On Princess.com, it's very easy to see your future cruise credits. Again OFFICIALLY THIS is not allowed however as I've always said anything can be done internally one just has to find the correct person willing to bend the rules. She boards a cruise ship with old friends, who inspired her best-known work. When booking with some cruise lines, future cruise credits can only be applied against a single future voyage; any unused portion of the credit will be lost. After you finish your vacation, any leftover amount from your Future Cruise Credit (FCC) will be reissued to you as a fresh FCC.This will take place immediately.Visit our Redemption page.Please enter the details for your reservation.Please enter the number associated with your Future Cruise Credit (s).Simply select the submit option. 2) It should be possible to either reduce the balance on a Future Cruise Credit as it is used, or to immediately issue a new certificate with the remaining balance once some portion gets used; either way, it shouldn't take 2 to 4 weeks, and should be possible to immediately apply amounts from a Future Cruise Credit to multiple bookings. What happens if theres a difference in cruise fare between the Future Cruise Credit I receive, and the cruise that I would like to book next? Search your inbox for Royal Caribbean Future Cruise Credit to find your FCC info. We'll then deactivate your Future Cruise Credit and process your refund to your original form (s) of payment, which will include any non-refundable deposits. When the final payment date approaches, the decisions get reallytough. There's a handful of other stupid things, too. Any future cruise can have its deposit and/or basic cruise fee reduced by the amount of an FCC that is applied against the voyage. the Payment page and click Submit.. At that point the cruise had not been cancelled yet. Now, I want to book a cruise sailing on 8/5 using the FCC but the FCC is not issued yet. Hope they help. Due to circumstances, I had to cancel again. Future Cruise Credits issued through the Cruise with Confidence program, or as part of our suspended operations due to COVID-19, can be used for any holiday sailing (Easter, Christmas, New Years), through December 31, 2022. Seeing as its a 'zero dollar fare' I can make any changes I want after final payment without a penalty so I am in a bit of what one would call 'a sweet spot'. You can use your Future Cruise Credit to book a cruise on the a Future Cruise Credit number to apply to each room. Don't forget today is the last day to book for some FCC's. Minimally, immediately, it should be possible to let a Crown & Anchor member view current Future Cruise Credit certificates and their current status (i.e., if used or not, etc). It is interesting that there are 2 kinds of FCCs. Call us at 800-278-4737 if you need help finding the perfect cruise. Future Cruise Credits in most cases are non-transferable. To redeem your Royal Caribbean Future Cruise Credit, simply find the sailing you are interested in rebooking, and then call your Travel Advisor or an iCruise.com Cruise Specialist at 1-800-630-4406. Save my name, email, and website in this browser for the next time I comment. Once a Future Cruise Credit (FCC) has been provided by the cruise line, you will be able to view it on the website of the cruise line under your loyalty account once the FCC has been issued. Using your Future Cruise Credit (FCC) toward your next vacation is easy. Globally recognized and accredited, we work in partnership with all major cruise lines and travel consortiums. Book and get $500 Savings Credits bonus to use on you future cruises, hotels, resorts and more with iCruise Rewards. Contact your Travel Advisor if you made the original reservation through them and they will assist with applying it towards your existing booking. The following policy applies to bookings made on or before March 31, 2022, that depart on or before September 30, 2022: If you cancelled with ourCruise with Confidence program, you can expect to receive your Future Cruise Credit via emailwithin 45 Cruise with Confidence Future Cruise Creditscan be used for any sailing that departs within a year of your original sail date, or by April 30, 2023, whichever is later. Enter your payment and personal information. Keep track of your credits to avoid incurring charges to your credit card, which Royal Caribbean links to your SeaPass. This can be an easy way to save money if you cruise often with Royal Caribbean. I'm going to wait untilmy sailings happen and new invoices come in and maybe re visit again. It really gets very frustrating continuing to deal with the antiquated processes behind these Future Cruise Credit certificates. Get in touch with the below options: M-F (8:00 am - 9:30 pm)S-S (9:30 am- 6:30 pm). As a former IT executive Ihave a pretty clear understanding what the IT organization is like there. Due to circumstances, I had to cancel again. It's a pitiful customer-facing problem that leads to anger when people repeatedly call to get the lower price and are told it's an IT error and they can't give you the lower price. Royal Caribbean has modified its policy in order to enable passengers to apply a Future Cruise Credit toward the payment of the initial deposit required for the booking of a new cruise vacation. I also will NEVER take the FCC again, cash refunds only. In the end, the remaining balance to be paid was only 180 euro. We work closely with all major cruise lines, so you can receive expert and customized advice on how to use and maximize your the cruise vacation. how can i see how much future cruise credit I have.? Upload or insert images from URL. Get advice from Royal Caribbean Cruise Line Future Cruise Credit experts. Search your inbox for "Royal Caribbean Future Cruise Credit" to find your FCC info. Applying your credit is easy! Use your for Future Cruise Credit to book your cruise and receive exclusive savings, bonus cruise perks and bonus amenities. If the cruise fare is less than the Future Cruise Credit amount, we will issue a new certificate for the remaining balance after youve completed your sailing. If you don't have the certificate number you must call them or your travel agent if you use one. If you are booking multiple cabins, you can enter your Future Cruise Credit number (s) for each room. When you go to checkout, enter your Cruise Credit number at the Payment page and click "Submit." Tadah! You can also check the balance of your FCC when you are completing a new booking on the website, just before you make your payment. With all the cruises we had canceled and FCC we got and reapplied to a cruise that also got canceledTrying to keep up with them all was a NIGHTMARE!!! I made a new booking for 2022. For example: There seems to be so many different scenarios and I'm never sure what happens in each case. I cancelled a cruise on 24/4 and applied for FCC. I got a Cruise with Confidence FCC back in April 2020. The booking number from which it came is associated with a Crown & Anchor number. You may select any sailing through August 30, 2022. The credit is applied, and youll receive a RC told us very clearly that if they cancelled a cruise, we would get a full refund. Register your Future Cruise Credit, find your favourite sailing, then speak to an expert for a personal consultation on planning and booking, and let us make your luxury cruise dreams a reality, completely stress free! You can post now and register later. Your email address will not be published. It looks great -- Soderbergh uses crisp, natural light -- and most of the dialogue is improvised. We don't have any special numbers but here are some you might not have. Conduct a search for the phrase Royal Caribbean Future Cruise Credit in your inbox.You may also check the balance of your FCC when you are making a new booking on the website, right before you make your payment.This can be done directly before the checkout page.You can give us a call if you are having problems, or you can get in touch with your Travel Advisor if you originally booked the . They told me that they only look after sales and I need to drop email to FCC team which would be replied within 72 hours. You are unable to apply future cruise credits against the payment of taxes or other costs. Do I need to call Royal Caribbean to cancel my cruise under the Cruise with Confidence program? Maybe it all by design. Future Cruise Credits issued through the Cruise with Confidence program, or as part of our suspended operations due to COVID-19, can be used for any holiday sailing (Easter, Christmas, New Year's), through December 31, 2022. Already have a cruise booked? Yes! Some cruise lines will email you an actual certificate and automatically apply your FCC to your loyalty account number. Simply dial 1-800-377-9383 to make immediate use of your Future Cruise Credit. Have your Future Cruise Credit number ready. @crisgold52This may be a rookie question. You can redeem your Future Cruise Credit online, or through your Travel Advisor. Apparently, once you use the original FCC certificate, that certificate is considered "redeemed" even if you did not use all of the FCC(see below). If you have your FCC certificate number start going through the motions of booking a cruise. SPEAK TO AN EXPERT However, the credit amount will only be applied towards your individual cruise fare. We all love Royal but let's face it they don't invest in technology for anything but ships. 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