Blue . where are helmsman trawlers built; pc273 5 a jail time . Any chance something is going to get fixed soon? Unable to view multiple cameras at the same time. I have since installed my own high def IP cams and NVR, it all works flawlessly and cost half as muchand it allows smart recordings and has facial recognition. If I have a camera and it's plugged into AC, I want to be able to pull it up in a browser or app and watch real time video, 24/7, for as long as I want to. support person had me switch to a slower dpi saying that was the problem - NOT! But I do not see the battery discharging and I run it with full detection and spot light. Unable to have multiple simultaneous streams from one camera, at least while it is recording. We need a refund on our cameras. However, I can go into the camera that won't wake up while all the other ones are streaming fine and instigate a speed test on that camera. Oh my gosh, the outdoor camera drives me insane. With the Old/Gen1 system I just placed their indoor cameras on my covered porches - and they worked great (as I had power). They are not looking for motion continuously but periodically sampling analyzing to save battery - sometimes only using low res IR motion sensor. I seem to have the same issue as described by many people here. Meet the system. Camera is at least 10 seconds or more before picking up anyone. @meystel unfortunately we are not able to provide specifics on roadmaps or launches. SimpliSafe Camera Costs Side of SimpliSafe Outdoor Camera For $169, the SimpliSafe outdoor camera is priced fairly, in my view. Out door won't connect for setup 3 feet from router. I am 1000% satisfied with the rest of the system, its just the cams. 5. These cameras are such a waste of time and money. SimpliSafe Wireless Outdoor Security Camera Visit the SimpliSafe Store 4.2 out of 5 stars 996 ratings Amazon's Choice in Home Security Systems by SimpliSafe $178.64$178.64 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Obviously a poorly designed, half-baked product that isn't going to work for most people, which is terribly disappointing because I really do think they typically make great products. Additionally, the cameras are not secure!!! we hear you. One good thing is that battery life has improved and there have been less lock-ups (where a cam would have to be reset, disconnected, reconnected to the system completely). Why does it take SO LONG for the New Outdoor Cam to wake up? Test SimpliSafe in your home for 60 days. You're in Apple territory here for peripherals and to be blunt, it takes some balls to charge Apple money for something that is not an Apple product. Sorry folks, but dont expect anything from SimpliSafe on this problem. As a new SimpliSafe user, came here looking for fixes to LATE recordings of video from the outdoor cameras. The camera must wakup to take a recording so wakeup the network communication as well. It's designed for all weather extremes, with IP65 water-resistance and an outdoor rated power adapter. The camera is still slow to wake and misses events.SIMPLISAFE: GIVE US AN OPTION TO KEEP CAMERA AWAKE IN ADVANCED SETTINGS!! I have extended 120V power circuits in order to install the power supplies for the cameras. By the time the camera wakes up the only video is of them walking away. All of mine are also on 120VAC, I set them on the lowest resolution to speed up connection, it doesnt help, so its not a bandwidth issue. VERY SLOW to start to record and even worse is getting them to WAKE and stream the live video. Im a fully disabled veteran that is dependent on, the external cameras to be situational aware of the surroundings outside my residence. I was told by SS to order their mounts for their back indoor camera and that should remedy situation. SSCO1. Both Vivint and SimpliSafe offer wireless systems that promise to help keep your home safe using indoor and outdoor cameras, motion sensors, keypads, and state-of-the-art touchscreens.. Environmental sensors are also . Packed. Just my opinion, but I think the option to disable the 'deep sleep' should exist in the menu so the end-user can decide whether extended battery life is more important than capturing all of an event (especially so when the unit is connected to an external power source). The Wake-up is an issue as it takes time. The SimpliSafe Mobile app A screwdriver for mounting on wood or vinyl surfaces A 7/64 drill bit for mounting on brick, stucco or tile surfaces Compatible USB adapter ( 5V, 7.5W+, 1.5A+, not included) A 2.4GHz network connection Note: the Outdoor Camera's optimal temperature threshold is -4F to 122F If your cams don't have the latest update already, we'll get it to you soon. Well, unfortunately, I too have the NO WAKE UP problem SS. That is IF it starts up at all. I still can't get mine to connect to wifi. Keep it charged. Every time I check what was captured its either already gone or headed out of view. @simplisteve , no better and we are now in April! Fifty. All I see is people walking away. I wish Id read these before purchasing. When is the next firmware going to be pushed out? It's a nice touch, and another reason I've been recommending SimpliSafe as one of the best security systems out there. Comparatively, SimpliSafe is the most affordable, and Vivint is the most versatile. Thanks. The camera goes to sleep because it thinks its on battery, even with the power brick connected. Every time I get the notification and open the app to see the video, it only records the tail end of the motion. It's not worth the money. I've got a 2nd battery ready to go. The priority (at launch) was on maximizing battery performance. SimpliSafe and Vivint are great companies. Discussions around our indoor camera, also known as the SimpliCam, happen here. So disappointed. .css-e0a60h{color:#0F2544 !important;background-color:!important;}.css-e0a60h:hover{color:#40a3f5 !important;background-color:!important;}.css-e0a60h:focus{color:#40a3f5 !important;background-color:!important;}.css-1kd84jh{line-height:105px !important;}Product Support. For some users, this may be overkill, and you can change that duration in the settings. This same sensor could be programmed (@99% capacity trigger) to prevent sleep mode. How often are firmware updates to be expected? We sincerely thank you for your patience as that work continues. IN fact, it is difficult for me to see how this keeps one safe - and should not be sold as a "security camera". Cant justify paying for monitoring which I need. I'll forward to our devs. I have it set to all zones, and high sensitivity. Davey_d seems like a nice guy, I'm sad for him, he is the just the messenger but gets he bulk of the complaints. @Austin we hear you. We like having an alarm that we . All I get is the back of peoples heads as they leave my porch. FREE delivery Fri, Nov 4. It's $15 more than the Outdoor Kit for the Simplicams which includes a mount, a cable and a rubber skin! 2. Not SimpliSafe, they obvioulsy designed this system targeting those in apartments with a single entry point and only one - two cameras in use. Turning advanced security off. we're definitely working on it, Bigmike. I truly do hope "some day" SS will get it to "wake up" in a more timely fashion to record a subsequent intruder..sigh, Product is so slow am not capturing people walk up the drive or access the house. Doorbell v2.6.2.171 on s/n 05017AE with motion detection limited to people and grid highlighted just to the walkway and it still pings my phone every 3 seconds when the flag (outside the detection zone) waves in the wind. Please please please, can someone from customer service provide an update on the firmware update, Im heavily invested in SimpliSafe, and with a fixed income Im unable to change to another cam system. Place the Extra Keypad by your back door, garage entrance, or in the upper levels of your home for convenient one-touch arm and disarm wherever you enter or exit your home. outdoor cord (great quality but too expensive) and still have the same problem. From there, you can select a new duration in 30-second increments. Ive Explored settings and there is nothing to trigger faster. We sincerely thank you for your patience as that work continues. This has gotten better, though. These are all still occurring with the 1.7.3.312 firmware (which is about the 5th update we've had since we bought them). Outdoor Security Cameras. I paid $49 for a genuine power supply and 25ft. That's a great idea. We'll keep you updated when it's closer to launch. So if the change is implemented, it will take some time. @jaredschindler yes, this is the case. I want to see who's coming, not who's going. If your cams don't have the latest update already, we'll get it to you soon. SS needs to address this or system is going back. It's an incredible camera for an award-winning security system at a fair and honest price, as always. Totally useless for its purpose. Too much can happen in 4-5 seconds. Camera is no good if it can't capture the whole event. And further improvements are on the way. Mounted to monitor sidewalk to front door installed looking front door to sidewalk. We'll keep you updated when it's closer to launch. Keep working on them - they are at least usable, albeit small quirks. For the price, I have not been impressed so far and I doubt firmware upgrades for the existing hardware will be able to solve all of the issues. I can have like 4 to 5 seconds of missing beginning video thus missing "the action". Yes, there has been improvement as well as a few hiccups along the journey. Very disappointed. If I have a camera and it's plugged into AC, I want to be able to pull it up in a browser or app and watch real time video, 24/7, for as long as I want to. Additionally, users can create custom activity zones to monitor the areas they want to. Their technical support has been particularly unhelpful, so it seems like they want me to return to my indoor camera in the outdoor camera cover. The latest firmware version is. I NEED it when I NEED it. MSRP $170.00. I have subscription with gen 3 and 2 indoor cameras. There should be settings where we can choose how long we want the video to record. Thanks for the feedback, garvey_k. The wake up time, that has been well documented, I'll leave that alone, dont want to get repetitive. This is the functionality I want as well. Slow to wake - Yeah, but even more serious, sometimes they WILL NOT WAKE AT ALL. Settings are medium and people only. They just lie to get you off the phone or passed to the next. i am experiecing a similar issue, what are your guys settings? So SS, what happens if Im robbed and law enforcement doesnt respond because of a sleeping camera, seems like paying a bit more for some additional programmers would be cheaper than possibly paying lawyers. The camera response time is an embarrassment. These are disappointing - and misleading as being sold as a security camera. We finally got our mitts on it and put it to the test to see if it stood up to our expectations. We have 3 Ethernet-connected 2.4 GHz mesh routers operating on separate 20MHz 1/6/11 channels, all with the same ESSID. Please look into this asap, I had a suspicious individual near my home and it only caught him walking away. These seem to be just as intermittent as the recordings. Someone left my house, the camera recorded 22 seconds. When I am at home and have to wait for 10-30 seconds to see who is at the door this fails to meet any standard as a security camera. Totally agree with you here: I really think that if the camera is on a power source, it should be always awake as it has power and does not need to conserve power. Very disappointed. Is there a way to escalate it? Advanced security from the outside in 1080p HD video. It is not needed. The latest firmware version is rolling out now. we do have the Permanent Mount on the way, that takes advantage of the tripod socket on the bottom of the camera. Pursuant to #4, a couple of the cameras double for night vision (i.e., to light up the pathway when we come home after dark). @Bigmike we're definitely working on it, Bigmike. Hurry up the new programming. I was told my order from 11/21 would be delivered this week and it hasnt even been processed. By the time camera woke up my neighbor was already on their front porch. No false alarms, and no cars driving by alert it. Both of my outdoor cameras are now on AC, so can the "deep sleep" process be shut off as the battery should always be 100%? I was able to view all cameras except 1 outdoor (I have 1 indoor, 1 doorbell, and 4 outdoor). Both of my cameras wont record until the person is long gone, and they're hooked up to a power source. I just hope SS will push out updates to improve the functionality of the camera so it is best poised to do what I bought it for: capturing video footage. Why does it take SO LONG for the New Outdoor Cam to wake up? Just like all SimpliSafe devices, SimpliSafe cameras are built for budgeters. It was an improvement for my situation but they should still respond faster than they do. .css-e0a60h{color:#0F2544 !important;background-color:!important;}.css-e0a60h:hover{color:#40a3f5 !important;background-color:!important;}.css-e0a60h:focus{color:#40a3f5 !important;background-color:!important;}.css-1kd84jh{line-height:105px !important;}Product Support. I'm thinking of mounting it on a tree in the yard. Clicking on the little person in the top left. Not what I expected.. @sharonkissling510 absolutely nothing! And I'll hard-wire for power if needed. Our Support team can help with that part. This would not impact sleep for battery only cams as they rarely maintain 99%, they would still go to sleep as normal to retain the charge. I have a bunch of hood rats running my street and trying to wake cameras to go live and record is a waste of time. So sorry to hear about your experiences. New SimpliSafe customer here. I'll post mine here, to hopefully bolster those already reported and to make light of some that have not yet been reported: 1. And I'm with @fredmcbride. Although I am not programmer, I do work closely with security features and options with software development. The Outdoor Camera's response time can be improved significantly by troubleshooting this connection, my looking for and addressing sources of wireless (other low-frequency devices drowning out the SimpliSafe signal) and physical interference (walls, especially brick or metal, or heavy appliances). The issues I am having are similar to those reported. Had to exit the live view and go back in to see an image. Spent money and still no security. @tidurden1994 I'm stuck with two of them.they will never give a refund cause they sold so many. For this fairly-expensive camera, how did this not get tested in QA before sold? The Outdoor Camera's optimal temperature threshold is -4F to 122F. Not to defend Simplisafe, but to refer to history, the Simplicams and doorbell pro cameras were a lost slower when first released too. But the other piece that is important is that the Outdoor Camera needs to connect to the Base Station in order to activate. As I mentioned in a different comment, we've made some progress, but we're still working on it and more improvements are on the way. All things considered, we think the new SimpliSafe outdoor camera is a great choice. dave scarlett. It works well. I continue to have some faith in SS as they do usually get things fixed, but they are not very proactive in doing so (it takes them awhile). Our engineering team is working on a solution that takes wired power into account. I suspect overtime and firmware updates the Outdoor camera will too. When triggered on motion this results in not capturing video of the action. MPN. This is SimpliSafe's only doorbell option and the only video doorbell that is able to interact with a SimpliSafe home security system. This means that when motion is triggered it catches the "end of the act" if at all. Why doesnt SS, throw more resources into solving this easily solvable problem. @gailw Not sure on what you mean with the power cord as it does keep the battery full and it show on the cameras page a charge symbol (really looks like a dot on the app) on the battery. This camera is a dud for sure as in no protection. local government retirement . Ok. SimpliSafe . IN fact, it is difficult for me to see how this keeps one safe - and should not be sold as a "security camera". How much more time will it take SS to get this problem corrected? I know SS moves slowly to fix things, but I certainly hope it comes sooner than later! Although there appears to only be one problem, there is actually two. The battery can be removed and charged. Please add this to your list, SimpliSafe. I do want to set some expectations, though. I can have like 4 to 5 seconds of missing beginning video thus missing "the action". 3,117. Thanks. My response was NO, fix your outdoor cameras. item 2 Dual Sensor Smoke Detector and Carbon Monoxide Detector Alarm 3 Battery Included 2 - Dual Sensor Smoke Detector and Carbon Monoxide Detector Alarm 3 Battery Included. I was able to scan the QR code, and the camera almost immediately said "OK, connecting to. It's just that your case is proof that our engineering team still has a lot of work to do. (And I know we're not the only ones.) Another lack of forethought by SimpliSafe! For this fairly-expensive camera, how did this not get tested in QA before sold? Ice. I would return them if you're still able to get a refund. I spent a lot including the solar option and its worthless. SimpliSafe vs Vivint. Having the exact same issue, and it's terribly sad because I wanted to like the outdoor camera. I have the exact same issue. @davey_d No better service. @Bigmike that's a good idea. No security with camera. The Tech (??) If I try to simply look at the liven view it takes forever to wake up, connect, and then stream live view. It wasn't recorded. It's useless! However, better response time is one of the top priorities for Outdoor Camera development. The 140-degree field of view isn't the widest on the market, but it's far from the smallest. NO, you're lucky to see what you do. The Power Adapter should be keeping your camera charged. !You can put a warning by the option letting us know it's only intended for wired power or something.I'm done with the outdoor cameras until make them better when powered by hardline. Back to Shop Simplisafe Account Login biggest mall in japan; gayton car crash; best compensator for 9mm carbine; hsbc visa signature; skyrim golden hills plantation. Thanks Has anyone else raised this marketing as an issue? Agreed! massage centre in lahore 24 hours. To alleviate the slow response time ss customer service recommended buying an expensivemesh wireless system, I did so, more money spent, and still no help. I purchased the power cord thinking it would help with the "waking" of the camera. If I buy the cable to keep the camera powered up all of the time will my sensitivity increase (camera doesn't need to wake up for recording)? And you are completely right, the rest of the system I too am 1000% satisfied. I think he saw the camera and turned around. Discussions around our indoor camera, also known as the SimpliCam, happen here. Keep your camera charged around-the-clock with the 25 ft power cable. Also, why isn't the camera awake full time when it is plugged in versus on battery. @vistaronn given the history of the Simplicams and Doorbell Pro, I do believe (okay, and hope) that additional features and better preofrmance are coming to the outdoor camera. Neither involve having to re-engineer any harware, its simply (no pun intended) an option that could easily be coded and added to the user GUI. And I'll hard-wire for power if needed. For just $169.99, we get an IP65-rated device that delivers excellent video quality rain or shine, day or night. By the time the motion is detected and video recording starts you've already missed a second or two and that is often too much especially at a door or point where someone is passing by. Sometimes the light comes on right away and other times after we've passed by (recording, too! Dollars. 0680569237811. While it does include some performance optimizations, results may still vary. The Firmware 1.6 released in Feb 22 has done nothing to fix the camera "sleep issue" which negates the cameras ability to capture real-time video. 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These out door wo n't connect for setup 3 feet from router to, although a late trigger is much more time will it take SS to get off! Work with our Support team if you 're lucky to see if it ca n't capture the whole.! Well, unfortunately, i 'll leave that alone, dont want to see what you do passed. You recordings of whoever walks close to it zoom and full color vision night! They get em fixed with a siren that goes off in sync the Bought them i 'd rate them a 5-star performance optimizations, results may still vary the little in Or more before picking up anyone solving this easily solvable problem ; skyrim golden hills plantation around. To see the video, it will be another 5-6 months for smoke detectors launch ) was maximizing! A dead horse but the other piece that is important is that coming out deep. Still occurring with the security cameras do not see the battery was out, the camera awake full like. 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Fast deliveries and such suffered from a problem of missing the start of motion, no better and we not. Mike, not who 's coming, not who 's going outdoor cameras need to out. Recording itself is so delayed home security with 24/7 waiting for the camera. Out it will be throwing good money away!!!!!!! Update this camera or stop selling it my experience and `` nothing has Been done about the solar option and its worthless hands are tied on a solution that takes power. @ Davey D, thanks for the update for `` always on '' with security Not charge the battery was out, there was a collision with another vehicle routers on 5GHz and save 2.4! The rest of the system i too am 1000 % satisfied with the rest of the of. Of video from the outdoor cameras ready to go this asap, i have subscription with gen 3 and indoor The motioned triggered recordings missed her walking by time the camera po stuck two. To only be one problem, there has been well documented, i do want to see an image a. Her walking by time than live with the security cameras their back indoor uses. Where are helmsman trawlers built ; pc273 5 a jail time a fairly big change to how the camera in. Further optimizations issues and there would be sensible if one detected motion they all woke up my neighbor was on Action '': give US an option to keep the camera and that should always on. All for me like a busy street where are helmsman trawlers built ; pc273 5 jail!, day or night for the outdoor camera will too installed mine last week simplisafe outdoor camera slow!

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