Twilio has more than 150,000 customers, including Facebook . Customers whose information was impacted by the June Incident were notified on July 2, 2022. New, "Thanks to the Malwarebytes MSP program, we have this high-quality product in our stack. One user of the three numbers already reported that their account was re-registered. It revealed the attacker managed to get access to Twilio's customer support console via phishing. Twilio Phishing Attack - A Small Text for Total Control. Twilio hackers hit over 130 orgs in massive Okta phishing attack By Bill Toulas August 25, 2022 10:53 AM 0 Hackers responsible for a string of recent cyberattacks, including those on. It was a phishing attack, meaning that Twilio employees were tricked into providing their credentials, rather than the company software itself being hacked. Once Twilio confirmed the incident, our security team revoked access to the compromised employee accounts to mitigate the attack, said Twilio in a security blog post today. Nomad to crypto thieves: Please give us back 90%, keep 10% as a reward. data of over two hundred customers and nearly one hundred Authy end users using employee credentials stolen in an SMS phishing attack. Twilio admitted to the breach by alerting affected customers and warning them of the upcoming smishing and phishing attacks. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and your Channel Market Guide will be sent to you. Investigation into the August Twilio hack was recently concluded, and the company has found that the same attacker was responsible for a #vishing attack that led to a smaller #databreach in June. This is our final update to this blog post describing a security incident involving an SMS phishing (or "smishing") attack targeting Twilio employees, resulting in unauthorized access to some internal non-production systems. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and your Teams Market Guide will be sent to you. Twilio, a Cloud communication platform as a Service (CPaaS) was attacked by a sophisticated social engineering phishing attack. "Despite this response, the threat actors have continued to rotate through carriers and hosting providers to resume their attacks," according to the incident report. files: 3. While we maintain a well-staffed security team using modern and sophisticated threat detection and deterrence measures, it pains us to have to write this note.. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. On August 4, 2022, Twilio says it became aware of unauthorized access to information related to a limited number of Twilio customer accounts, through the social engineering attack which . However, the company has yet to discover who conducted the successful attack. Moreover, the attacks lasted until August 9, when the last observed unauthorized activity in Twilios environment occurred. For example, one set of targets are Business Process Outsourcing companies like Arise. "On August 4, 2022, Twilio became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials," said the company. Yet, burying news of this brief security incident at the bottom of the incident report for another attack seems somewhat murkier. SMS phishing attacks affect Twilio and Cloudflare Aug 10 The communications platform known as Twilio recently disclosed that a sophisticated threat actor gained unauthorized access to private data via an SMS-based phishing campaign. The attack against Twilio has been attributed to a hacking group tracked by Group-IB and Okta under the names 0ktapus and Scatter Swine, and is part of a broader campaign against software, telecom, financial, and education companies.. 3979 Freedom Circle12th Floor Santa Clara, CA 95054, 3979 Freedom Circle, 12th Floor Santa Clara, CA 95054. The newly revealed attack occurred on June 29, 2022, when a Twilio employee fell victim to a voice phishing otherwise known as vishing scam. Please fill out the form below and your Collaboration Market Guide will be sent to you. Twilio suffered a data breach in June by 0ktapus hackers, leading an innocent employee into a trap using social engineering tactics to dupe the employee with voice phishing. A successful phishing attack at SMS services company Twilio may have exposed the phone numbers of roughly 1,900 users of the secure messaging app Signalbut that's about the extent of the breach . Twilio: We Have Not Identified The Specific Threat Actors. When news of the August 4 phishing attack broke, reports suggested that approximately 125 customers had been affected. On Aug. 4, Twilio became aware of unauthorized access to information related to a limited number of customer accounts through a sophisticated social engineering attack. Jovi Umawing Fortunately, Twilio confirms: There is no evidence that the malicious actors accessed Twilio customers console account credentials, authentication tokens, or API keys. the twilio hacking campaign, conducted by an actor that has been called "0ktapus" and "scatter swine," is significant because it illustrates that phishing attacks can not only provide. The campaign didn't work because Cloudflare employees were required to use physical security keys to access all applications they use in-house. These fooled them into logging into a fake web page designed to look like . The phone . These cookies collect information in aggregate form to help us understand how our websites are being used. The malicious hackers gained access through a sophisticated social engineering . We sincerely apologize that this happened, said the company. On Aug. 4, Twilio became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials. In the wake of the attacks, bank cybersecurity experts said the steps by Cloudflare, which suffered no loss of customer data, largely mirror those that financial institutions should also take to fend off phishing attacks. With more than 150,000 customersincluding the likes of Facebook, the American Red Cross, Airbnb, Lyft, as well as a slew of IT giants like Dell Technologies and Salesforce San Francisco-based Twilio said it is notifying the affected customers on an individual basis. With the right security tools and search methodologies in place, threat sources arent particularly difficult to uncover. Twilio discovered the compromise on Aug. 4 and began investigating and later . www.twilio.okta.com.online-procedure[. It has also revoked access to the compromised accounts. And, it added a reminder to customers: "Twilio will never ask for your password or ask you to provide two-factor authentication information anywhere other than through the twilio.com portal." Enterprise communications firm Twilio has concluded its investigation into the recent data breach and revealed on Thursday that its employees were targeted in smishing and vishing attacks on two separate occasions. Twilio has confirmed a second data breach as it ramps down its investigation of a phishing attack on August 4. Heres what to know about the cloud communications giants security breach. Twilio described the attack as "well organized" and "methodical." What is Twilio? Avaya Commits to Delivering Environmental, Social, and Governance Progress. The company also says that it is contacting every affected company individually. Well, sorry, it's the law. On August 4th, threat actors gained illicit access to customer information on the Twilio platform - a global UCaaS service with nearly 8,000 employees - following an SMS-based social engineering attack that fooled staff into providing login credentials, through a malicious access portal. Twilio confirmed someone breached its security and accessed "a limited number" of customer accounts after successfully phishing some of its employees. We have not yet identified the specific threat actors at work here, but have liaised with law enforcement in our efforts, said Twilio. Twilio said it will post additional updates on Twilios incident report blog if there are any changes or updates. The CX vendor suggests that approximately 125 customers have been affected by the attack. After, the hacker gained access to the contact information of a "limited number of customers." Giving more details in an incident report for the already publicized attack, Twilio states: "This broad-based attack against our employee base succeeded in fooling some employees into providing their credentials," it said. If you're cool with that, hit Accept all Cookies. Each category of target gives the attacker potential access to many other organizations. The broad-based attack against Twilio employees succeeded in fooling some into providing their credentials. Oliver Pinson-Roxburgh, CEO of Defense.com, notes that it is important for organizations to keep abreast of these increasingly complex trends in social . The company has also implemented additional mandatory awareness training on social engineering attacks in recent weeks. Also, as Twilio boasts a total customer base of over 270,000, the attack only affected a fraction of its clients, thankfully. The US-based Cloud communications enterprise Twilio admitted a data breach recently, saying that the attackers stole its employees' credentials through an SMS phishing attack (Smishing) and entered its internal systems. Knows a bit about everything and a lot about several somethings. Indeed, it perhaps highlighted a lack of training within the company to avoid social engineering, which was also at the heart of Augusts attack. To avoid future attacks, Twilio has suggested it will increase security training so employees are on high alert for similar scams. Yesterday, August 8, 2022, Twilio shared that they'd been compromised by a targeted phishing attack. Yet, news of two separate breaches albeit similar in such a short time is concerning. We continue to notify and are working directly with customers who were affected by this incident, said Twilio. files: 3. These cookies are strictly necessary so that you can navigate the site as normal and use all features. He can be reached at mharanas@thechannelcompany.com. The device is then considered to be compromised, which provides a foothold for a larger attack (e.g., on a company's network). Cloud communications giant Twilio said it was hacked via a phishing attack on its employees with the cyber criminals gaining access to some customers data. On August 4, 2022, Twilio became aware of unauthorized access to. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and the CX Market Guide will be made available for download. To enable Registration Lock, Signal users should go to Signal Settings (profile) > Account > Registration Lock. This shows that malicious attacks are . Get Ready for Black Friday: It Is Going to Be HUGE! Twilio has released an incident report highlighting the details of the second 0ktapus social engineering attack using SMS phishing. file size: 50 MB, Max. The infection chains entailed identifying mobile phone numbers of employees, followed by sending rogue SMSes or calling those numbers to trick them into clicking . Smishing, baby. Such innovations include the launch of Twilio Frontline, Twilio Video Noise Cancellation, and new packages for Twilio Lookup. Some of the malicious -sso and -okta domains we discovered were hosted on infrastructure also used by the ACTINIUM group within the same time frame - threat actors that the Ukrainian Government have publicly linked to the Russian Federal Security Service. The newly revealed attack occurred on June 29, 2022, when a Twilio employee fell victim to a voice phishing - otherwise known as "vishing" - scam. If you are not contacted by Twilio, then it means we have no evidence that your account was impacted by this attack., [Related: Aviatrix CEO On Post-Broadcom VMware Layoffs And Why On-Prem Market Is The Titanic Going Down]. Around the same time in July 2022, Cloudflare saw an attack with very similar characteristics targeting Cloudflare's employees. Communications products company Twilio has published an incident report on a successful phishing attack the company suffered on August 4, which resulted in a data breach for . For a comprehensive live feed, subscribe to the service. Of course, these findings are troubling. The company revealed ina security noticethat the attacker explicitly searched for three numbers among the 1,900 users affected. Twilio said its also examining additional technical precautions as the investigation progresses. After, the hacker gained access to the contact information of a limited number of customers.. Accepted file types: jpg, jpeg, png, Max. The services provider is working with law enforcement and a "leading forensics firm" as it continues to investigate the breach. file size: 3 MB, Max. August 08, 2022, 01:13 PM EDT A 'sophisticated' SMS phishing attack on Twilio employees allowed hackers to access some customer data. Okta, in an update last week, disclosed it was one of the 163 Twilio customers impacted by the attack. With that said, the attacks are connected, as Twilio reveals that the same actors likely performed both breaches. Want to stay informed on the latest news in cybersecurity? New findings followingthe Twilio phishing attackrevealed that Signal, one of its high-value clients and a popular encrypted messaging platform, was particularly affected. The control panel could just be a skin to hide their phishing control panel or it may be that they used a vulnerability in the control panel to take over the infrastructure and launch their campaign from there. In the case of the Twilio breach, attackers were after three particular Signal accounts. As an example sykes-sso[. Further commenting on the attack, Twilio explained its belief that the threat actors responsible are highly-sophisticated. Black Friday Demand Ramps Up: Are You Ready. "Phishing attacks are the practice of sending fraudulent communications that appear to come from a reputable source, and are . Once wed set about mapping out the threat actors DNS infrastructure, we discovered numerous other websites with the same portal attached to them: Threat actors cast their nets far and wide. 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