That's where Cruise with Confidence comes in. If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Call 1-800-Princess or contact your Travel Advisor. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. Our FCCs must be booked and sailed by December 31, 2022. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . I think for this cruise we will wait until it really goes. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. The cruise line is providing compensation options and details. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. I was told by my TA that that amount would be issued within a few months as a. 3rd time my Enchanted Princess is canceled. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). So if anyone knows how I can get that date moved to Dec 31 2023 let me know. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. Princess Cruises Cancellation Policy: Can I Get a Refund? Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. However, if I do not see such an FCC I still feel canceling was our smartest move.for our situation. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Instead there's some other cruises that I was watching. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. With the insurance, no, I don't expect it to be refunded since I used it to cancel. 100% of full fare. 1For United States and Canadian residents only, excluding New York and Quebec. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. I paid the deposit at that time, and made the final payment a few weeks ago. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. The cruise line has also recently changed its protocols in Alaska. This was a replacement cruise for a cruise that I can't even remember anymore! Princess offers a very standard cruise line model when it comes to the included elements. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . Your benefits just got better and you can still enjoy low prices! Will see what our PVP will do about our Vista suite. Guests who choose to transfer their booking to one of the replacement voyages will have $100 onboard spending money per person, and the added benefit of knowing their current cruise fare will be protected. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. We pride ourselves on providing guests with great service. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? There are six sailings canceled, including those that are combinable. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. //]]>. For. Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. They removed my Vancouver to Her nolulu. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Life is unpredictable but you can rely on Princess Vacation Protection. Regular1-800-774-6237number. Because the only concern you should have on vacation is how to get the most from your time away. It was already cancelled twice and now 3 times. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. You dont need to take any action to receive the default compensation offer. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. To apply more or if you prefer not to use your FCC, please call our Contact Center. You must book and cruise by that date. Learn more about our commitment toCruise Health. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. There has been a fair bit of progress in the last few days about recommencing cruising from here. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST Canada. 2 of my 3 cruises are under redeployment or reassignment (canceled). So now we have been canceled again. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . Cancellation of excursions booked onboard must take place before the cutoff date listed in the shore excursion brochure in order to receive a refund. Posted February 1 . It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. I would hope FCC would be for what I paid for original cruise. Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises)Life is unpredictable but you can rely on Princess Vacation Protection. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. How long will it take to get my refund or FCC? Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Guess we will have to rethink this b2b. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. We're travelling with Princess and I'm disappointed. 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. This benefit is provided by Princess Cruises and/or Princess Tours. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. 42 days or less, or non-appearance. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Started August 27, 2021, By You can find out details of your compensation by clicking the link that matches your sail date below. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Booked Royal a month ago to replace my Eurpe cruise! I am one of those leaving here to cruise. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through. Not quite sure why. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. We chose the latter. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). . If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. Powered by Invision Community. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. When you see the Future cruise credits posted, click on details and it shows the sail by date. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. When it comes to Royal Princess, the cancellations impact multiple sailings. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. More Mexican Riviera / Coastal CA cruises? Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. We'll send you a weekly newsletter to your inbox. No surprises there. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. If you look at the cancellation policy on Princess. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, youll receive a refund of your cancellation fees. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. Cancellation and Refunds. Q: What if I want to cancel my PVP coverage? Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. By Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. And how long is that Princess future cruise credit valid? Princess Cruises offers two levels of PVP Standard & Platinum. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. The lesson I've learned is to wait, book late and get a better price. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. Due to the ship being redeployed to the U.S.. Hoping things will be much better in a few more months. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. Existing booking are frozen, but not cancelled. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. See more info here and choose the perfect Princess package for you! We strongly recommend that all eligible guests be up to date with their COVID vaccines. Learn all about our flexible booking options and sailing with peace of mind. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. Any other pre-packages not purchased with the cruise fare will automatically be refunded. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. Princess Cruises, Ro. "Over the past year we have operated hundreds of cruises thanks to the . Travel Insurance Benefits2(Underwritten by Nationwide). Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand

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