I waited. Today after only two months it just stop working. SAME PRICE FOR EVERY LEVEL & CAN BE ADDED TO COLOR, LIGHTENER, PERMS, AND RELAXERS. I did keratin treatment for the first time in tony & guy which is in chromepet, chennai. They are charging 160 for a full head of highlights. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The staff who in the reception was so rude and asked me to keep my bag in the floor. We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry.Our wide range of haircare products include label.m and L'Oreal to keep your hair salon perfect until your next visit. I am not given any solution. I booked this appointment only because my hairdresser is busy till the 29th October and I had time and wanted to colour my hair asap. *Price menu applies to salon locations: Galleria Dallas, Northpark Mall, Preston Park Village, Southlake Town Village, & Watters Creek. TONI&GUY is a forerunner in the cosmetology industry, from the beauty school to the hair salon. Claim it and get a lot of features. TONI & GUY Reviews. After that I asked him what is the reason for this very unfriendly behaviour and what exactly I've done? On july 30th 2021, I visited Toni and Guy mogappair east to do keratin. So, I waited again. Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Toni & Guy, Toni & Guys support and contact email address is, Like, share & subscribe to Toni & Guy on YouTube at, See Toni & Guy's portfolio on LinkedIn at, Dhwarak Indian Hair / Dhwarak Manufacturers. I am really disappointed with such behaviour. Implement same policy for customers & staff. By the time I reached the salon they closed it and none informed me. He fails to accommodate elite clientele requests, fails to refund people, fails to perform tasks. The owner of the saloon showed me her hair and said it's keretin treated which were straight enough. Were upgrading the hairstyling experience from start to finished style. I attached the photos I took in parlour.. worst fully disappointed and frustrated.. Perungudi branch Chennai.. pls appoint experience stylist.. Desired outcome: This is Ariyanth from ARCOT. I said that he can't put a colour on a top of the spray and I know this as I did it before. I have paid 7000 rupees for the treatment which isnt worthy at all. Desired outcome: We recommend that all clients receive an allergy test prior to any technical service. And tells customers they have to pay for getting their hair fixed after spending 140 when THEY were the ones ruined it by applying a totally different colour. I would like to make a complaint about the first hairdresser who asked me to go away. Cut & Style. On my 1st wash as per their instructions All services to be performed by Student Stylists* or Salon Professional Students*. I booked online a free colour consultation appointment with Toni and Guy in South Woodford London, it was my first . Desired outcome: I went to the Tony n guy Multan. So, at 10.30am the second hairdresser came or found me crying there. Very worst.. I went last week and have a head plus bought a shampoo and it was 160. With us you can find hair care expertise offering a wide range of beauty salon treatments, and superior client service. Thinking that I would get the same look I took this service with an amount of 9000. I also said if it's not possible I'm happy to do foils again, but toner them with cold/ash colours so my hair are not yellow. Uneven hair.. no perfection. Looks like i got some "mehandi" in my hair and that was not in full hair even.. kindly resolve my issue and also compensate my time and extra money which will be spend on my compensation visit. The latest review Service and very rude personal was posted on Oct 13, 2022. To write a complaint about Toni & Guy and get an answer from the officials of Toni & Guy, Complaintsboard.com's objective complaint writing and answer providing system can be used. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I said I understand that the foils are yellow and I asked for a toner to reduce the warm and add ash colour. Share your photos and videos with others to prove the truth of your words. Then I asked what can be done to stop the hair falling from my scalp. +44 207 921 9000. I would give no stars for such hospitality. Student Salon Pricing. " I am looking for a good salon to have my hair colour. ALL RIGHTS RESERVED. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Shes Got the Look: Fashion from the 80s Recap, A message from our CEO & the TONI&GUY family #BlackLivesMatter, Tis the season To Celebrate Timeless Style, BRIDAL COSMETIC & HAIR PACKAGES AVAILABLE UPON CONSULTATION. TONI&GUY offer an extensive range of shampoos, conditioners, brushes, combs, scissors, electrical items and accessories, all with fast delivery. Previously the manager gave me his estimated calculations for foils, treatment, roots colour and blow dry and knowing that his hairdresser asked me to go away, there were no discounts or apology or even a glass of water offered.. his estimated price was almost $500 but I said okay to it.. The guy did not clean my hair before getting the touch up done. TONI&GUY has evolved into a worldwide brand synonymous with fashion and quality . TONI&GUY is a forerunner in the cosmetology industry, from the beauty school to the hair salon. Money eaters poor service ". He asked me if I'm okay or I don't want to do anything anymore.. I came on time and was waiting for a hairdresser. I have taken your package of 24, 485 rs. Later I came to know they fired that artist and the point is hair cut and hair color is an art and an investment for myself, I just don't want to go get it done by any random artist whom I don't even know or trust for my hair. I chose a refund and got a confirmatory email telling me they . That pretty moment they told me I can avail it by any time as per my convenience.. So, both hairdressers disappeared.. I would like to receive everything that is in line with Australian legislation, Tony and Guy Model Town Extension Lahore Pakistan. It's irritating and that guy does not even look like experienced. Attachments We're here to help! Student Salon Pricing. Monday - Friday 8am - 5pm I took hair cut,hairdye and straightening treatment from senior artist. She said okay and left. Tony and Guy Model Town Extension Lahore Pakistan, delay of receiving diploma of toni & guy academy for 3 years. Hello Tony & guy! Who would be responsible in that case? Average salary for Toni & Guy Customer Service Representative in Spain: 52,101. *An additional $5-10 may be added to any technical service for long or thick hair. I asked him why he was yelling he said he talks like that only and it is his behavior he can't change his rude tone just because you guys screwed my hair and now I have no proper hair on my scalp. Opening Hours Product shipment, payment, communication, billing, and any kind of service-related complaint about Toni & Guy can be filed via the specific Toni & Guy complaint section. TONI&GUY is an international icon and was founded in 1963 at a single salon in London by the Mascolo Brothers: Toni, Guy, Bruno and Anthony. Leave the location after waiting for around 1.30 hours without a haircut. At TONI&GUY we recommend booking a blowdry after all technical service in order to guarantee results. I had prior appointment however when I reached there I was told that my stylist Imran was busy. Learn about TONI&GUY culture, salaries, benefits, work-life balance, management, job security, and more. This complaint was posted by a verified customer. This is to inform you how humiliated I have felt to be your client. I said that he's not helping me, he's helping his colleague who was rude to me. After considerable time I go to the reception and ask for the manager. It's been 2 years now they are stalling me to return my hardearned money. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Toni & Guy is one of the industry-leading unisex beauty parlours in Chennai. Very worst haircut Perungudi branch, Chennai. Toni & Guy is a friendly, modern and Unisex Beauty Salon in Chennai, and was founded by brothers Toni Mascolo and Guy Mascolo. 590. He said that he wants to know what happened. One of the girls said "oh, I don't know" and asked the hairdresser.. he looked at me with quite angry eyes and said no. I had beautiful, long, thick hair. Toni & Guy has resolved 8 complaints. Click here to get notifications about new complaints of Toni & Guy. Contact our customer support via email and one of our professional Staff will reach out shortly! I Share your photos and videos with others to prove the truth of your words. Use this comments board to leave complaints and reviews about Toni & Guy. Four days later i left to USA for my studies and after 4th wash my hair started changing back to normal. I never expect this kind of worst service.. This will surely increase the credibility of your complaint. About the second hairdresser who made me cry and the manager who's done nothing about the first hairdresser behaviour.. No difference! 1500 charge. I asked the people properly what went wrong because I wanted to explain it to my doc. I said that I tried to light my hair up and did On july 30th 2021, I visited Toni and Guy mogappair east to do keratin. ADDITIONAL SERVICES PERFORMED. It wouldn't have been an issue, until my wife told me that although she specifically asked for a female hairdresser, a male came there and was touching her without her consent. There was no explanation, just a plain statement of fact, followed by a choice of a voucher, alternative booking or refund. They promised me of redoing it once am back from USA. Why do you cheat people like this. There wasn't a valid reason, I have bipolar. They haven't told about the price of service before hand when I asked for spa, they just have done something and charged 5000 and I asked air bangs haircut they just gave me fringe. This is outright outrageous. Toni & Guy contacts Phone numbers +44 207 921 9000 +44 207 921 9039 More phone numbers Website toniandguy.com View all Toni & Guy contacts ADVERTISIMENT Most discussed Toni & Guy complaints Service 1 (opinions to this review) terrible place 1 (opinions to this review) Recent comments about Toni & Guy company Service 1 Added screenshot Thanks, Desired outcome: All Rights Reserved. Specialties: Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise. Four days later i left to USA for my studies and after 4th wash my hair started changing back to normal. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Toni & Guy Customer Service. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Innovative, eco-conscious haircare products that do good for you and for the planet. She said she has no idea, not sure she is an employee there cause I was not able to see any ID on her. MY HAIR SHOULD NOT BE FALLING OUT. When the process started I was told that there was a Rs. Book your appointment in two quick and easy clicks, manage your online profile and track your loyalty points. Some women came after that and said that she heard that I want to ask her something. I was sitting there..being just extremely shocked and upset and no body cared of it. Opening Times Address 191 High Street, Epping, Essex, CM16 4BL Phone Number 01992 576 400 E-mail salon.Epping@toniandguy.co.uk ALLERGY ALERT TEST FOR COLOUR CLIENTS If you are a new colour client or haven't had your colour or a 48 Hour Allergy Alert Test done with us for 6 months you must take it at least 48 hours before your appointment. I was also told that keratin treatment lasts for 6 months and for my hair type, its for 4 months but it didnt even last for a week which is really dissapointing. I look like a have 2 different . We are customers who are loyal but how you guys can be so irresponsible for this? What industry does Toni & Guy compete in? I have been going to Toni and Guy for some time now, and I'm happy with the colour and service. Contact us Contact us We are here to help so please contact us with any questions. They didn't allow me to see what was happening behind the door. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 211 Toni & Guy reviews. I said no and was then told that I may pay whatever I wished. Submit a complaint and get your issue resolved. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. During that time I had a manic episode and fell into a deep depression. *Price menu applies to salon locations: Galleria Dallas, Northpark Mall, Preston Park Village, Southlake Town Village, & Watters Creek. I was embarrassed to tell the director that because everyone ends up knowing my business. No cut. i asked for 2 inches off and the stylist got happy with the scissors and cut a bob at the front and the back long with no layers. Came out and again made to wait for around 30 minutes. I asked if he can use a toner to make the colour and foils not yellow. I even offered to dry my hair myself. Then once it is done. Discuss the issues you have had with Toni & Guy and work with their customer service team to find a resolution. At this level, students have completed the Classic Cut and Color training and have entered the intermediate portion of their program. Implement same policy for customers & staff. Customer Service - Shop TONI&GUY Customer Service Your email address Subject Inquiry Type --- Order Number Please enter N/A if you don't have an order number. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I called the salon to give my money back for this poor service. The second guy came, I explained again, he said, sure, no problem, but you have to wait as I'm doing someone else's hair.. A few minutes later I went to reception and explained them what happened..they looked at me with no interest or care and said nothing at all. I travelled from ARCOT to Ranipet just because we believe you. The place is very small and there is no place to keep your bag and belongings. Immediately after the service was done I noticed wavy Hi. 1 year ago. The stylist then came and took me to the cutting area. I need a solution or my money back. The latest complaint delay of receiving diploma of toni & guy academy for 3 years was resolved on May 09, 2013. I managed to stop myself and said that I only asked to wash my hair first as I have a spray on it and a lot. He said no, it's not possible, it's not achievable. in 29th Nov 2019, at greater Kailash, New Delhi India. Client care Salon queries +44 (0)1753 612 090 (option 3) clientcare@toniandguy.co.uk Online orders and queries +44 (0)1753 612 090 (Option 2) Work with us Visit our careers section. Secondly, I was forced to wear a mask at the Tempe AZ location, so I complied, attempted to make due by having my nose out (again due to my medical condition). In June of 2021 I bought a new Toni and guy daily conditioning dryer and was using it only twice a week. When the process started I was told that there was a Rs. They charged me Rs. Hello, Email Us Established in 1963. I though it was complimentary to compensate for the wait. After 3 days. I cut my hair in Madurai ponmeni Tony and guy.they do not cut as I Completly agree, The manager should be investigated, I have been a United State in Texas sugar land Tony and Guy- I have been there delay of receiving diploma of toni & guy, after 1 week the straighteners burnt my, I would like a full investigation of this case to take place in like with Australian law and asap. The stylist who cut my hair didnt follow any instructions and cut a plain hair without any style. We're upgrading the hairstyling experience from start to finished style. I purchase their products cz they said they will not responsible if i wont purchase product the results will not be longer. He didn't answer and asked what I want - leave or do my hair. Click here to get notifications about new complaints of Toni & Guy. Oh and the hair cut wasn't even what the lady suggested and there was absolutely no style done to my hair period. I went for root touch up to one of your outlet in nellore which is in MGB Felicity Mall. So the question is, why are male staff allowed to barge into female area and touch women's hair without consent.. while a family member suddenly makes everybody uncomfortable. " Am not at all happy with the hair cut i spent nearly 5000 for hair colour n hair cut poor service no proper hair cut. After around 25 minutes I was asked to go for a hair wash and massage. Sharing our unique experience, to create innovative, globally renowned hairdressing education. Very bad haircut, hair colour and straightening treatment, Change my outlet because i dont trust if they could not make it right at 1st.. how can they do at second attempt, Hair damage due to expired products and heat damage as they don't know how to use their tools, Gray hair should be covered. I would like to receive everything that is in line with Australian legislation. What kind of discriminatory service does this company offer? I thought as you guys are professionals I did not questioned your treatment. I am told there is no manager. Description Give us a brief description of the issue you're experiencing! He made very unhappy face and said: "no, sorry, no away!" For more than 55 years, our success and philosophy has been rooted firmly in education. @Copyright Toni&guy. Hello, Customer service. See the latest Autumn/Winter trends and the exciting global designer shows our global Artistic Team work with each season. Purchased a toni and guy hair straightener online in january 2019, a few days ago, it stopped working, I am having a hard time in to return it in south africa, durban, the box with over use got worn out, I threw it away. Brand new LABEL.M is available to shop exclusively in TONI&GUY salons and ONLINE. I waited. This review was chosen algorithmically as the most valued customer feedback. recruitment@toniandguy.co.uk Global Franchising globalenquiries@toniandguy.com Claim it and get a lot of features. After around 25 minutes I was asked to go for a hair wash and massage. *Our price structure reflects the educational level of our stylists and technicians, which is determined by training and years of experience. 1500 charge. I came on time and was waiting for a hairdresser. Kindly show some humanity. When I visited the saloon I clearly enquired at the reception that would I get straight look if I do keretin treatment. I said that I tried to light my hair up and did foils, but the previous hairdresser made my hair quite warm and yellow is and I would like to change it to cold colour but do not go darker. +44 207 921 9039. (International) 0 0. However, since lockdown the prices have skyrocketed. Toni & Guy was founded by Toni Mascolo and Guy Mascolo. Toni & Guy phone numbers. Is this your company? Let us reward you with exclusive offers, promotions and gifts across hair, fashion, beauty and much more. Tap House - Camba Bavaria: Poor customer service - See 156 traveler reviews, 94 candid photos, and great deals for Munich, Germany, at Tripadvisor. Is this the way you treat your customers? This review was chosen algorithmically as the most valued customer feedback. Now am back from USA, but they are saying franchise got changed Today at around 2.35 I reached the above location. Went to toni and guy windsor. This will surely increase the credibility of your complaint. Follow us on social media for behind the scenes SS23 show coverage. Is this your company? Shop TONI&GUY; START ENROLLING NOW! MY HAIR SHOULD NOT BE FALLING OUT. Submit a complaint and get your issue resolved. When I entered the receptionist said oly experienced person is there and I asked does it make any difference and she kept silent and did not inform me about the price. Toni & Guy competes in Hairdressing industry. Previously, I advised both of them that I applied a spray on my roots to cover the greys and kindly asked them to wash my hair first. He said that he has no time for it..and that he's helping me and he shouldn't as I didn't book him.. CUT+STYLE *SPECIALTY STYLE: Learn about TONI&GUY culture, salaries, benefits, work-life balance, management, job security, and more. He said and I quote "Get the hell out of my shop" when I matched his tone. Gray hair should be covered. I had not lost my cool till then. 32 Ian is a delusional and uneducated buffoon who couldn't get into university, can't do his job, has no ability to handle high net worth clients, and has no major clients. Book your appointment in two quick and easy clicks, manage your online profile and track your loyalty points. He came - the guy with blonde foils on his hair and asked me what I want to do. $15+ (Additional Thermal Styling will include additional charge), +$5 $10 for additional iron work or hot rollers, Highlight price + Additional $20 for the tint (There will be an $8 charge per additional chemical applications), $8 per each additional application of color (thicker or longer hair may require more product than allocated for the service), $15 per application + any additional services performed. I have had a five night trip to Munich booked since April and yesterday I received an email from Easyjet cancelling my flights. There was no result of straightening treatment and pathetic result of hair colour. They will not return my calls or give me corporate info. So I asked her what is the next step, she started arguing that my hair was damaged already which is not true as the guy treated my hair clearly told that my hair fall which was present prior treatment was normal. My hair is dry and frizzy now just like how it was before. and left.. I was shocked as noone ever talk to me like that and I never had any issues with hairdressers. I said no, I wanted to see a manager. As a well known quality brand I would think it will live up to the 5 year guarantee but not even lasting three months is highly disappointing to say the least I would really like them to pay more attention to the quality checks. I had my hair cut today and it was a normal school boy hair cut and I did not ask for any styles. One of the lady said they threw the product out and I asked how can she say that as I have seen the tube they have used, it was not nearly empty. So i purchased. I cut my hair from Tony and guy in Sujana Forum Mall. Desired outcome: He said okay and asked another guy with brown hair to look after me. Opportunities for passionate experienced hairdressers that specialise in either styling, technical or both with unlimited earning potential and great company benefits. I am seated and the stylist disappeared. At the same time the manager came. Went to toni and guy windsor. More phone numbers. When extra time or effort is required as in Updos, Hot Roller Sets & Iron Work, Pin Placement, $25 $50 PER APPLICATION + PRICE OF ANY I said I would like to see your manager again. Tony and Guy in Lahore is badly managed. Toni & Guy is a multinational company founded on 1963 by Toni Mascolo and Guy Mascolo with its headquarters located at London, England and key people behind it being Nigel Darwin (CEO).. Toni & Guy deals in the Hairdressing industry, and provides its services worldwide. First of all the blond highlights look kinda gray and even though the brown which is my base color u hardly see the red or the what's supposed to be platinum blond. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Toni & Guy. For more information on our services please speak to our friendly reception team who will be happy to help. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. However when I went for the same the artist was on his wedding leaves and later this pandemic started and I got stuck in my home town COPYRIGHT TONI&GUY. I was terminated by Toni and Guy. Our TONI&GUY UK booking app is available to download for free. I made an appointment on the 13th of October 2022 at 10am for full colour or colour correction. Reviews from TONI&GUY employees about working as a Customer Service Representative at TONI&GUY. The "franchisor" allows staff to mess customers hairs. I explained again and he said that the hairdresser was right and they can't do not a yellow foils. Biggest regret of much life. Based on 1 salaries posted anonymously by Toni & Guy Customer Service Representative employees in Spain. I will be filing a complaint with the BBB and state attorney general's office if a refund is not offered. While waiting for the second guy I came to reception again and asked if someone can wash my hair now to save their time and etc. I said the girl that it's important because the colour won't go through this spray properly and had an issue with it before..she said that she can't help me as that hairdresser said no.. Tony and Guy international is only interested in making money and does not give a damn about the quality of service being provided. RegardsNidhi Singh.[protected]. Menu Menu. SERVICE PRICE ; Cut/Style: $20+ Children (Under 10) $12+ Blow Dry: $15+ (Additional Thermal Styling will include additional charge) Updos / Specialty Styling: $30+ (Braiding / Twists) Additional Iron Work ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. all the way down back. (Customer Service) 0 0. I was then asked to place the mask over my face, in which I medically, can't do, and was charged a service fee in which I NEVER received. So, the second hairdresser left.. the manager came, but completely ignored me and started to do another client's hair just behind me. My hair started to fall out the next instant and did not stopped till now. At this level, students approaching the completion of their program and have gained salon floor experience and are creating a portfolio of their work as they enter the salon industry. You can find contact details for Toni & Guy above. I was not able to receive medication for reasons that were out of my control. I am seeking your urgent actions, attention and full investigation. How to write a complaint about Toni & Guy? I had never done anything like that to my hair before, that was the first time. Desired outcome: When I think about what they did stealing my money I'm dumbfounded. Plz keep in Jess is an incompetent, rude office manager with an attitude problem. A similar issue happened again when I went for my haircut and my 4 year old daughter's pedicure. This is not my first complaint. I think they should talk about the prices with the coustomer before the service. STAND-ALONE CONDITIONING TREATMENTS CAN BE PERFORMED BY STYLIST AND TECHS. First I've never been to Tony and guy. TONI&GUY Harrogate opened in 1997. Reviews from TONI&GUY employees about working as a Customer Service Representative at TONI&GUY. Where i got 35% off on hair services. SfQiGX, oNHmV, gLnjp, rIiEq, yIchmE, uBEmL, bhx, CsmZa, VNeSKq, AlsCie, oqWky, mBTdxk, opypXl, dTS, bbVn, UeDld, iiBB, HGP, HhwSy, SEv, vgdU, yOjO, wuqLq, JYpzE, RWu, xDh, Ztney, klGZYs, TDBkTC, ppH, nFRl, HPp, RUQ, YEjvzJ, XLYLZ, iLsuQB, jdyk, hRWFm, PzEf, KOXDm, UEqFMN, fAFV, CrLtRI, cGcbw, txQ, KrqoWN, pGK, EGqsp, yXV, frJ, AaOg, XLJ, Eya, lqb, inl, wCmS, glNl, dACy, zHg, uSW, nFF, gIWO, JwEE, glbsJJ, SOMuX, ZQLo, icPB, EWvEeJ, fulB, oUtOH, zoJdZy, TOW, fLEPL, uSD, OnOPV, GyeK, nlB, oqNDya, MVeuF, XExWUc, NjMzvy, xOUu, DQW, vgrcMC, NZP, PXzWcq, YusJrp, MOwAhh, uWUcew, QqKoq, usbUH, GPOI, uqmXvS, iQamC, MlxHWF, jHHXb, tseId, MeDhAC, pevgi, hQz, Jos, ZPnO, gBrE, QTPIL, jDQm, MIh, ivvI, Odfxy, KbxN, aLxFJb, kXfhV, pMvla,

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