800 006 FOTO (3686) But we purchased the photo package 2 parks & the hotel. Within Mexico. *MSI only with participating cards (banks) issued in Mexico. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. This luxury hotel features a casino, a full-service spa, and a nightclub. Doubletree by Hilton Nashua : 2 Somerset Pkwy. BBQ buffet with delicious ribs (vegetarian options available). The experience of living Mexican art . I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. Please do not hesitate to let us know through this media when you decide to return to this paradise. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? You can download as many times as you need to while the code is valid. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. Outside Mexico. What kinds of clothes and shoes shall I wear? Remember to smile when you come across our logo pictures! Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Terms of use: For prices provided on this page, you need to purchase before visiting the park(s) or tour(s). My package also expires in a few days. This time my visit included my 12 year old daughter and another couple who joined us for the week to celebrate her birthday. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Wyndham Boston Beacon Hill. For further support information contact our photograph department at foto@xcaret.com. Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. Access to the special ticket booth if you purchase online. We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. At what time can I call customer service? You need to confirm your age by showing a valid ID card. They are encoded directly from cameras with high resolution. A 900 suites hotel, with Five Diamond Certification given by the American Automobile Association (AAA). What happens if I cannot attend the Park the day of my visit? This hotel features a rooftop terrace and a bar/lounge. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. How does the discounts purchasing in advance apply? The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. Thank you for contacting the Photo Department at Experience Xcaret. What is the maximum number of people allowed on the vehicle? The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. Presentation of a valid ID card at our counters is mandatory. Discover a fantastic world with the more than 50 fantastic scenarios of Xenses, in its two circuits of activities that will take you to live a more fun reality. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. Departure and arrival points of all activities can be found in the center of the park, therefore distances between activity spots are very short. Col. Centro, Playa del Carmen. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. La Casa de la Playa. All your photos at the best price! There are several options of payment depending on the currency chosen on our websites. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Traveling on business? Within Mexico. No, our Park tickets are not exchangeable for other products. Do you have scooters on rent inside the park? Advanced purchase discounts may vary depending on booking date and dates of stay. Children must present ID from school with address in Quintana Roo, or school report card with photograph. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. Feb 5 - Feb 6. Business travelers can take advantage of the business center. How many times can I download my photos with my download code? Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. BUY THE PHOTO PASS! The staff treats you like royalty. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. You can download as many times as you need to while the code is valid. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. Si visitaste nuestros Parques: foto@xcaret.com Si visitaste nuestros Hoteles Xcaret: fotohoteles@xcaret.com Horario de atencin: Lunes a Viernes de 09:00 a 19:00 Horas. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. Refund will not be granted under any circumstances in this case. Yes, it is valid all year but is subject to change without notice. Chetumal-Puerto Juarez Highway KM, Km. Paid for in US $ we received the hotel photos only. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Saturdat to Sunday from 9:00 to 15:00 Hours. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement. We are experts in creating unconventional experiences making your event extraordinary. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. They did an AMAZING job with the photos at all 5 parks . In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. At the end of your stay, you can buy the photos at the store Tienda de Fotografia. To valid the service, it is mandatory to print the coupon provided at the end of the purchase and show it at your arrival at the park at the photography area or at the moment of boarding the tours transportation. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. What should I do? Where is the photo that I downloaded located? We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! The pass is very much worth the money. After 14 year's of marriage we finally made it to Cancun. Their eco-integrating design and premium amenities make them unique. It is not necessary to make a reservation in advance; you can buy directly at the booth of the Park entrance at regular price. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. From $75. 2.- A list of the albums that are included in your package will be displayed. To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). How do I find and download the photos from the website? Sorry, we only accept FM2 or FM3 for the case of foreigners living in Quintana Roo. A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. +1-888-675-2083. Xcaret: DO NOT MISS THIS PARK!! Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. The Experience Photo Pass is offered to each guests Hotel Xcaret by way of the resort's mandatory bracelet, which allows guests access into their hotel room and entry into the theme parks. Where I can store my personal belongings? Does the Park offer activities for children over five years old? Review tags are currently only available for English language reviews. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Yes, you can contact the photography customer service center. But. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. Sorry, we dont have them on rent, neither wheelchairs nor strollers. Did you know you can find the best available rates by booking in advance? For special food requirements you may notify Customer Service at customerservice@xcaret.com or ask our hosts at the entrance of the park, they will be happy to support you. Packages and Xperience Passports cannot be cancelled and will not be refunded. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. If you want more information about your transportation please call Customer Service. The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. What is the distance between one activity spot and the other? We were swimming in an area by one of the restaurants (Las Cuevas I think?) Months without interest, only with major participating bank cards issued in Mexico. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. You cannot paste images directly. I really had no idea of how to use them. Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants. Traveling on business? Traveling on business? 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Yes, the activities in Xplor Fuego are designed for all family. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. 800 006 FOTO (3686) We also purchased a photo pass package for all of the parks. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. Is there any type of refund and/or cancellation? In our venues, life merges with art. Taxes and fees that are shown are estimates only. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. Each park has its own price for the photos pass. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. Are the downloaded files of high quality? Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. By We use own and third-party cookies to improve your experience on our website. Solidaridad, Quintana Roo, Mxico. Xcaret Welcome to the best of our country at Mexico's Majestic Paradise with more than 50 natural and cultural attractions for the whole family. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Yes, you can contact the photography customer service center The park is set up with picture stations. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Within Mexico. 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. Underground River Rafts of 580 yards paddling with special hand paddles. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). Official ID of the visitor on the reservation (original). Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Everything is close you dont have to move your car at all. We have lockers for two people where you can keep a backpack with all your belongings (deposit is not necessary). Great, vibrant, location. Take advantage of the business center and free WiFi in public areas. Reserve now, pay when you stay. Xel-H In case of foreigners living in Quintana Roo, FM2 and FM3. Remember that cancellations are managed by the terms and conditions of the cancellation policy. No problem! We had a fantastic lunch and swam in both the pools and river. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. They are encoded directly from cameras with high resolution.

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