In-home speeds may differ based on router setup, devices and other factors. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. C4000LG CenturyLink. They will put in credentials in the GUI for you. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. 3. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Downloading the MyCenturyLink app for easier install3. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Depending on the kind of internet connection you have, you can choose which one to utilize. If you don't have a jack,chat with usto have one installed. But the function is basically the same. Try this: This can depend on a number of factors. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) endstream endobj 424 0 obj <. Filters arenotneeded if you use theC4000XG. . It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Please try another jack orchat with usfor further help. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. Verified purchase: Yes | Sold by: bluehousesupply . DSL and power ports on the back of the C4000BG and LG/LZ models. This article describes how to configure your internet connection using any C4000 router or modem. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. Look for an email with your order confirmation details and an. Cookie Notice Now it's time to get your modem hooked up. For an optimal experience, we recommendupdating your browser. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Filtersare not included in your modem kit. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. CenturyLink Greenwave C4000LG DSL Modem - White. Page 8 3. The LED ring in the center of the C4000XG will light up green upon full internet access. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. View Product. 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. Your modem'swireless settingscontrol the WiFi network in your home. This means the network is not being detected by your modem. and our STARTED! Cyber Monday 2021 ****https://sites.google.com/view/appropriateformeandyouWhy Choose C4000LG CenturyLink Modem by GreenWave+++++++++++++++++++++++++++++++++++++++++++++++++++Specification details/Price details/Full Reviews [RECOMMEND] Suggest to see all that https://sites.google.com/view/todayneutralreviewsvol10-1/c4000lg-centurylink-modem-by-greenwave=====================================================******Recommend all interesting productshttps://sites.google.com/view/todayneutralreviewsvol10-1---------------------------------------------------------------------------------------------------------Thanks for watching! We've created a series of self-help and install videos to empower you to quickly get connected. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Log in to your modem's user interface and navigate to the Wireless Settings menu. In-home speeds may differ based on router setup, devices and other factors. This video provides a few simple tips that could help y. The reset button will reboot the modem if held in for less then 10 seconds. Unplug everything, wait a few minutes, and plug in again. The particular jack you are using isn't hooked up or is faulty. Setting up new service? If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Detailed steps are here: https://www . CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Try the tower modem setup page instead. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Third party marks are the property of their respective owners. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. Try this: Only the C4000BG and LG/LZ models have a DSL light. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Select the AP Mode radio button. Download the Brightspeed Internet app to manage your account. We no longer support this browser. You will only meet with utter futility. 3. We no longer support this browser. In middle of Oct., my internet quit working. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. . WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Advanced settingsgive you even more control over your modem's configuration. . Click on the options below for details and step-by-step instructions. If you still cannot access the Internet, follow the steps in the next section to manually . This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. is a good first step to fix many common problems. We're here to help! Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Download the CenturyLink app to manage your account and network. Single LED status light. Page 6 4. For all following models: . . If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. The status light ring will change colors as it goes through the installation process, to show you its connection status. Page 9 5. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! Click the quick setup icon to configure the device's Internet access 4. Donotinstall a filter between the modem and the wall jack. %PDF-1.6 % Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Instead, you can easily access these same network controls through My CenturyLink or the app. Dynamic QoS: Prioritizes data through the router for smoother streaming. At this point, you are ready to activate your service! Privacy Policy. Internet Strength: 90%. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. Also, make sure you have entered the user name and password correctly. The C4000LG allows wired and wireless clients to safely access the Internet. Highlight Features & Reviews! This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. Please note that a phone jack is required to set up Brightspeed internet service in your home. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Try this: Only the C4000BG and LG/LZ models have a DSL light. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. It also comes with vectoring, which provides for increased performance and range. The status light ring will change colors as it goes through the installation process, to show you its connection status. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. But, it also offers two DSL ports. D IFV`/2l&# Ii! This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. All Rights Reserved. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Overall Performance: 85%. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Below are some of the most common questions and issues that customers ask as they install a modem. Service blocking. Option 2 is probably the simplest and is a good choice. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Continue to the Internet connection Setup. Century link C4000LG Bad Firmware issues. See the detailed instructions and diagrams below. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. 2023 Brightspeed. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Make sure the outlet is live. Internet Strength: 90%. Plug the phone cord into a filter and then into the wall jack. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. X. Jun 10, 2022. Make sure this fits by entering your model number. Thats issue I cannot get connected to IP. See the detailed instructions and diagrams below. If it is Red, please contact CenturyLink Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. Products with trusted sustainability certification (s). Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Try disconnecting the power, waiting a few minutes, and repeating setup. Approved Modems Added in December 2020. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Continue to the Internet connection Setup. The Brightspeed network hasn't yet been connected at your address. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So I called CL and ordered a brand new one (C4000LG) from CL. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. Not the right kind of modem? BLINKINGRED-An error occured or the attempted connection failed. The C4000BG has the same specifications as theZyxel C4000BZ. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. DSL and power ports on the back of the C4000BG and LG/LZ models. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Our troubleshooting team is standing by. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. Occasional updates are necessary to add new features and keep the modem's performance at its best. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. This means a connection failure has occurred. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). Highlight Features \u0026 Reviews! Residential | Small Business| Enterprise| 2023 CenturyLink. For the following models: It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. The main screen will appear. 4. . If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Please try another jack orchat with usfor further help. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Quality Score 9.8. This means the network is not being detected by your modem. Create an account to follow your favorite communities and start taking part in conversations. If the automatic connection is not successful, check your connections and restart the Device. For the following models: Plugging in the internet cord5. 423 0 obj <> endobj Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. CAUTION! Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Setting up new service? Has been reset to factory default settings. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? Works great, easy setup. 2017-04-24 02:55 PM. We've created a series of self-help and install videos to empower you to quickly get connected. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. These lights will flashred and greenwhile the modem is syncing with the network. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). 2023 Brightspeed. Wait until after 7 p.m. on the service start date to attempt setup. Standards-based WiFi WPA3 security. 4.7 out of 5 stars based on 30 product ratings (30 . The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Press J to jump to the feed. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. 11-22-2021 02:00 PM. found on earlier modems. This made me suspect the problem was not my modem after all. Let me know if this helps. If you did not receive filters, pleasechat with us. Here are some things to try: If the problem continues, contacttechnical supportfor help. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. Helpful. 9.4. |Privacy preference center This video is a step-by-step guide of how to setup your modem. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. Try plugging the DSL cord into a different jack. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Theutilities menugives you access to several additional tools to manage and test your modem. So my question is, can I can send this new modem back and get my money back? Buy The Greenwave C4000LG Modem. Do you have both internet and home phone service from Brightspeed? This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. That's okay. Plug the phone cord into a filter and then into the wall jack. Have a home security system? You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. If NO, proceed to the next step, "Check for connectivity.". Overall Performance: 85%. Previous image. The CenturyLink network hasn't yet been connected at your address. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". Standards-based WiFi WPA3 security. If you have questions we haven't answered, or if you need any additional support with setting up your modem. |Privacy preference center If you don't have a jack, chat with us to have one installed. Check your service start date, wait till 5 p.m. on that date, then try again.

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