Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. Please try again. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63136. Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? PLEASE READ THIS EULA CAREFULLY. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmates account and used by the inmate for communications with any third-party user. 4. A FACILITY MAY DESIGNATE AN AUTHORIZED ADMINISTRATOR TO ACCEPT THIS EULA ON ITS BEHALF AND TO CREATE A FACILITY NETWORK. If sold or shared, Categories of Recipients. initiate a denial-of-service attack or a distributed denial-of-service attack or otherwise attempt to interfere with the proper working of the functioning of the HomeWAV Software. Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. You may terminate your user account at any time by giving notice to HomeWAV. Especially Courtney! Entire Agreement. to send, knowingly receive, upload, download, use, or re-use any material that is harmful, threatening, abusive, harassing, defamatory, libelous, invasive of any individuals privacy, is pornographic or depicts a human being engaged in actual sexual conduct, or harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; You agree that HomeWAV may, in its sole discretion, suspend or terminate your user account and your use of the HomeWAV Software for any reason, or no reason, including, without limitation, for lack of use, insufficient funding, or if HomeWAV believes you have violated this EULA, including for any reason specified in this EULA. Fees and services are set independently by each corrections facility, but most are between 10 and 30 cents per minute. The correctional facility will see your account, profile photo, and government-issued ID, then grant or deny access. are allowed. The following table shows the categories of personal information we have collected in the last 12 months. Any PayNearMe deposits will be refunded in care of to the address provided by the third-party user during the account creation process. License Restrictions. Force Majeure: The Company shall not be deemed in default or otherwise liable under these Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by the Companys default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under the Companys control. Unlawful Activity: The Company prohibits the use of its site for any unlawful conduct. We will not share your information with any third parties outside of the Company, other than as necessary to fulfill your request, provide agreed upon services, etc. ANY RELIEF AWARDED CANNOT AFFECT OTHER THE COMPA USERS. in any manner that could disable, overburden, damage, or impair the Facility Network or other communications networks, servers, or providers, or interfere with any other partys use of the HomeWAV Software, including their ability to engage in real time communications with other users through the HomeWAV Software. FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. Thankfully, I don't know manylol. Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. Ownership: The Website, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (Company Property) is owned by the Company and will remain the property of the Company. F.Internet or other similar network activity. With video calls, you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. HomeWAV Partners with Bradford County Jail February 27, 2023 Correctional facility now offering all-in-one inmate communication system STARKE, Fla., February 27, 2023-HomeWAV, the leader in providing simple, secure inmate communication solutions, recently completed installation of a new inmate communication. Looking for an inmate or information about a facility? ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE WEBSITE. Profile reflecting a persons preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Homewav account holder's name. As expensive as it is to use you'd think it would work better and why steal our time when you're charging us out the wazoo already. introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. Sign in and add funds directly through our website. Add Funds | HomeWAV - Web Access Visitation. Disclaimer: Mugshots and arrest records are public records available online. HomeWAV offers support services to Facilities pursuant to the applicable Facility Agreement. Via your account on our website Website As a guest (for select facilities through our website) On our mobile app Mobile App Through Pay Near Me at a local store Pay Near Me Our automated phone payment system We offer four simple ways to add credit. For more information, please review GoLookup Terms of Use. You acknowledge that HomeWAV Software is of U.S. origin. HomeWAV and the Facility will then follow a multi-step verification process to confirm if the communication is classified as a Privileged Communication. Sorry, we do not recognize that username and password combination. Add Funds to Your Account: You can also add funds to your incarcerated loved one's HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. You may continue to add funds to your user account at any time. Term and Termination. It seems whenever we get to talking about something important, the app stutters, freezes, but continues to charge. oh and I have an excellent phone and WiFi so it's the app. "https://secure.trust-provider.com/" : "http://www.trustlogo.com/"); Cookies: We use cookies on the Website. Code 1798.80(e)). To ensure equity, profiles are sorted randomly. April 07, 2021 20:21; Updated; Each of our facilities have their own pricing rates. I've tried other companies who offer similar services but the quality of their finished products was terrible. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. Please note that acceptance is at the discretion of each correctional facility. Upon termination, HomeWAV will deactivate your user account. Your loved one will be able to use these funds to call those on their approved phone list. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. When you submit sensitive information via the Website, we take reasonable measures to protect such information both online and offline. Security: We take precautions to protect your information. Most importantly when I needed my questions answered they were answered immediately. Export Restrictions. Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. the agreement in full. YOU MUST CREATE A USER ACCOUNT AND AFFIRMATIVELY ACCEPT THIS EULA IN ORDER TO DOWNLOAD AND USE THE HOMEWAV SOFTWARE. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. Your Access to and Control Over Information: Except as provided elsewhere in this Policy or under the Company End-User License Agreement, or as necessary to provide you with or bill you for the products, services or information you requested, you may opt out of any future contacts from the Company at any time. UNLESS YOU AND THE COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. Modifications to Website. I confirmed it was in fact removed. Everyone I have dealt with in the last 2 years has been marvelous! Inmates now utilize HomeWAV Voice through the video visitation systems to place regular phone calls. Homewav allows for a variety of ways to add funds to an inmate's account. How to Send Money to an Inmate in Whitley County To exercise any of the rights mentioned above, please send an email to support@homewav.com or a letter to HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, MO 63146 with California Consumer Privacy Rights Request in the subject line or body of the email or letter. 3) In the top right corner of the next screen, choose the three dots and click on Transfer Funds. etc. It always worked out great and we would like to thank you for the good service. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. Inmate Penpal Listings. Refunds may not be transferred to another facility unless the new facility has an existing contract with HomeWAV, in which case the third-party account holder may contact HomeWAV Customer Support for assistance. HomeWAV, Facilities, and all users are independent contractors, and nothing in this EULA will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the HomeWAV Software, the Facility Network or other communications networks, servers, providers, computers, or databases connected to the HomeWAV Software; or
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