If there is a reason you believe you require an accommodation, please reach out to Human Resources. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 7 sewage isnt clogged or backed up There was never a discrepancy. Panda Express Shift Lead Training. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . - What do you see as the most significant change in this industry over the past three years? 11/10/2022. Don't forget to share the positive outcome. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. 1 Followup Taking the fall for a situation, to protect a co-worker, is a tricky situation. Panda Express. If you have facial hair be sure to trim it. Our date tracking prior to 2019 was not accurately kept. Medium: 3 sides 3 entrees, serves 18-22 Perhaps you go with a gut feeling. Share more about how you assess the situation before moving on to the rest of your answer. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. Click the links below to learn more about E-Verify. Learn. I am excited to take on a team lead role again. Jersey City, NJ. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Its important for employers to know that youre comfortable with this aspect of the job because it can be a large part of what you do as a shift leader. This is a great answer as no company wants to spend many hours training their employees. * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. Here is a copy for you. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. 10 any cuts or injuries needs to be concealed Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ", "My first reaction is to access the situation. "When a major problem arises, my first instinct is to take a step back and absorb what just happened. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Panda Express Hourly (. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. "I believe that Panda Express stands out above its competitors because it has an incredible reputation for quality food and a family atmosphere. sink 120 in 1 min Learn how this feature works. "In my last position, I trained new hires on how to use our applicant tracking system. Do you pause to evaluate what happened, make adjustments, and try again? What do you enjoy about the culture, and how does it align with what you are seeking? Mar 02, 2022 Post Date. Be strategic with your questions. Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. I've learned to compartmentalize a situation into smaller parts to cope with situations. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. As a shift leader, it is essential to understand how to create and maintain high performing teams that can work together efficiently and effectively. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. Test. Healthy lifestyle, continuous learning, developing others, acknowledging others. How do you manage the stressful times? Great! "Your customer service standards are one of the reasons I was so attracted to your company. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. A free inside look at company reviews and salaries posted anonymously by employees. JOB ID. The highlight for the interviewer the primary factors that made your leadership style a success. The culture fascinates me, and there is so much to learn. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Keep your answer simple. 7.keep safe closed You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. This question is often asked to determine your level of comfort with handling cash and credit card transactions. Full-Time. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. raphaelamadeus. 6 sanitizer is available 200-300ppm Sets found in the same folder. PIC of store is actual title Assistant/General Manager. Both have great qualities. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. Superior, CO. Posted: February 28, 2023. 2. safe count- safe wizard Jayjay463 PLUS. Regarding Panda . hurray. I am looking forward to apply these skills and my . This meant that I needed to multitask between taking orders, delivering food and checking on customers. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. This is an answer you can build on. Your input helps Glassdoor refine our pay estimates over time. . Have you ever had to take on a task or a role that you felt was over your experience level? Buena Park, California, United States. "My schedule is very open except for Monday evenings. Additionally, the company may offer bonuses or other incentives to employees based on performance. I was raised to trust my initial response so, I do just that! We offer our team members:** Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. Some high school ", "I enjoy reading and hiking. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Then, I move on! You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". Learn. 92 terms. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? However; time may come when you need to speak up about something, and it may not look the best on you. This question gives the interviewer a chance to get to know you. ", "I take public transit; however, I find it to be very reliable. Panda Express Interview Questions and Answers. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Any experience welcomed Job Description. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Luckily the restaurant next door had it and I was able to get it for the customer. (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. It was inspiring. To help you prepare for a Panda Express job interview, here are 31 interview questions and answer examples. Read our Terms of Use for more information. Created by. However, with alittle preparation, you can ace the Panda Express Job Interview. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Full-Time. Module 1 Panda Express PIC Test. 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. My favorite part of working here is seeing customers leave happy after eating our food.. The restaurant is clean both inside and outside. They are responsible for managing the daily operations of the restaurant, including overseeing staff, ensuring customer satisfaction, and maintaining a clean and safe work environment. Prefer some Operations experience. Do they offer innovative menu items or engaging product promotions that keep customers coming back? Well done. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. Talk to the interviewer about the extent of your experience with terminations and discipline. 21 terms. As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. If you are Food Safety Certified, be sure to bring that certification with you to your interview. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Will it help you hone specific skills or provide expertise in new areas? Panda Express Open House Interview Day! If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. They may also earn additional compensation in the form of bonuses. This is what makes your interview answer uniquely yours. "It depends on the situation. Learn. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Panda Express shift leader; Activity. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. Panda Express Module 1 - Shift Lead Study Guide. It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. Because I am a strong communicator, I can diffuse most situations. Hmong Innovating Politics; Activity. Match. Apply to Production Supervisor, Order Picker, Account Manager and more! Answer dates might appear two to three weeks before they were published. ADA Statement: Great! ", "I would say about a 9. While performing duties, counter areas are often hot with steam from steam table and food vapors. Average salary for Panda Express Shift Leader in Austin: $36,820. It doesn't have to be a formal role as a manager or supervisor. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. Full-time. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. There was a senior citizen at the restaurant and he had finished his meal. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Flashcards. Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. ", "Management always has projects for the Center Leadership Team to address. Pay Range: $17.50 - $24.50 / Hour *. Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . Test. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. ", "I can be a follower when necessary; however, I am naturally a leader at heart. ", "I consider myself honest, trustworthy, and responsible. All of these factors come together to determine the salary for a Shift Leader at Panda Express. Dress formally if you are in a management-level interview. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. 5.delete inactive codes View distance . I am a trustworthy person with a strong track record of honesty with my previous employers. arkea_sauvage5. All absences were excused and with notice. Talk to the interviewer about your attendance. "Our company had a contest . Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! Education and Experience: Some high school. They want to know they can trust their employees to do the right thing. How would you define excellent customer service? 11 no rodents You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. 401K with company match Associate discounts for many brands. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. You must create your own answers, and be prepared for any interview question in any interview. Monterey Park, CA. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. How you react will significantly determine how you fit with their existing team. . Job Details. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. After you do your research on the company, write down some questions that came up for you. Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. Because this would be my first position in the restaurant industry, I am new to these topics. Get insight into Cibolo Creek Test Well! Shift Leader. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. When I face a difficult customer, I find that it is usually due to a breakdown in communication. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. Average salary for Panda Express Shift Leader in Columbia: $16. Make sure to include the positive outcome. You've answered in a way that shows your desire to help your team while also meeting customer needs. When factoring in bonuses and additional compensation, a . Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. On-Going Career & Leadership Development 4.guest reciept This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Edge Reading, Writing . Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. State a fault required for the role but not a dealbreaker if you dont have it. Match. Or maybe you are limited on time and have a deadline rapidly approaching. Only $35.99/year. State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. It can also help you identify employees who may be ready for a promotion. Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. 40. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. The estimated base pay is $31,797 per year. 661 solutions. Maybe you have read case studies that you lean on in these instances. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. ", "I am happy to take any food safety courses that you recommend. (13) Please notify me of your plan. We do not claim our questions will be asked in any interview you may have. It also allows you to see how they present themselves in front of others. Prefer some Operations experience, Food Safety: (16) Katrina Vasquez. Great answer! Education and Experience: * Some high school. ", "Absolutely. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. Medical and Dental Insurance Regarding Panda's culture and people using questions from the training evaluation set.

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